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Are you looking for emergency plumbers at the moment? We have sorted out some information about BENDER in Leonard, Waterbury, CT which could be proximate to you. See their infos such as opening hours, addresses, phone numbers and store pictures below and get a quick response from plumbers near you instantly.

BENDER in Leonard, Waterbury, CT | PlumbersNearby

Maya wilson rocks. Delivering customer excellence with each interaction. Thanks to her we were able to navigate our bathroom re model with ease despite any issues we ran in to during the build.

Always happy with Benders, been using them since 1990. My rep Deb is efficient, friendly and thorough. Highly recommend them.

We appreciate your business! Thanks for taking the time to leave us a review.

The people at Bender were great to work with.  My kitchen faucet started leaking and they fit me in for an appointment last minute.  They worked with me to find in-stock faucet I could walk out the door with.

Happy to hear! Come back and see us again soon!

I happened to stop at the Waterbury location to shop for a kitchen faucet. There was no receptionist at the front desk when you first walk in, and not a single salesperson to be found in the entire store!  I walked around the store for 20 minutes when someone finally appeared at one of the desks. She was on the phone so I waited for her to finish her call. I then asked if she could help me but she said she couldn't as she was leaving soon. She said she could take my info and get back to me another day. It was my mistake for not making an appointment but it seems like you should have someone available to take walk in traffic. No one minding the store here.

I'm sorry you had this experience with us. We appreciate the feedback and will certainly look into the situation. We would love the opportunity to further discuss the situation with you. If willing, please reach out to our Customer Experience Manager, Tom Watson, at (203) 663-0272.

Bender is my family. We work together as a team and our customers are our priority. We will be on time prepared and ready to meet you're needs.

I wanted to commend Andy Liveten for completing a back order that dragged out for months. He went out of his way to make it right showing me
respect and retaining me feeling like a valued customer.
Merry Christmas
Regards Steven Bartz

Staff was very knowledgeable about their products.  They were attentive to questions and concerns and were able to direct me to items that would be appropriate and meet my needs.  They provided as much time to view items in the showroom as necessary.  Once I had made my decisions, the staff worked out an estimate and when I went to order my materials they did so efficiently and courteously.  I was appraised of the timeline for delivery and all items arrived as promised.  I would highly recommend Bender's to anyone seeking high quality materials with a supportive staff.

Thank you for taking the time to leave us a review! We appreciate your business and the feedback. Please come back and see us for any future needs!

It was a pleasure doing business with Bender! From “Liz” in the showroom, who showed extreme patience :) and was very gracious and willing to give expert advice with all our bathroom accessories, to “Frank” at delivery, who went over every item with us to make sure everything was included in the order. Even after a small “glitch” with the order—which was quickly and efficiently corrected—I would highly recommend!

Customer service nightmare. Overall very poor communication all around and very disappointed with the customer service received. We ordered items for 2 bathrooms remodels and were told it would be a 4 week turnaround. Fast forward 4 weeks and we found out that none of our order was in with multiple items on backorder for another couple month. At no time we were notified of this and would have 100% skewed us from not ordering with Bender. We had also prepaid for a tub that was in stock which ended up getting sold under us and had to get further delayed. The team did a good job scrambling and sourcing the parts from other suppliers after we discussed with them this mess. Nonetheless, it took 8 weeks to finally get everything in. I understand the inconvenience and sourcing difficulties in light of the stress on the supply chain from the COVID environment which could have been easily managed by better upfront communication.

We are sorry for the experience you had with us and regret that we were unable to provide you with more accurate timetables for your project.  We thank you for your patience and apologize for the inconvenience.

Great customer service. Excellent delivery service. The best toilet we have ever owned!
Top shelf.😊

BENDER
Leonard, Waterbury, CT

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BENDER Reviews

4.4 stars based on 62 reviews

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