Bellows Plumbing, Heating, Cooling & Electrical
Mark, San Rafael, CA

Bellows Plumbing, Heating, Cooling & Electrical Reviews

5 stars based on 310 reviews

Featured Comments:

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  Guil Orihuela

  5.0

  Erik and Alexis were an awesome team! Both were very courteous, professional and patient with our questions. They informed us at project onset of the equipment to be installed, of the sequence of the installation and walked us through each step. They also left the work area clean each day. Once the equipment was installed, they showed us the equipment and walked us through the thermostat operation. It was invaluable that both spoke Spanish as that made it easy for my parents to understand the process and be able to ask questions. We highly recommend Bellows.

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  Response from the owner

  Thank you! Everyone in the office and on the job site said you and your family were really nice to work with. We shared your praise with Eric and Alexis, thank you for the shout out!

• N

  Nash Weber

  5.0

  While I got off with a slow start with Bellows, my overall experience was very good. The quality of the work was excellent. The technicians have all been friendly, kind, and professional. I’m very happy with the hvac that they installed. —-original review below—— After putting a deposit on new central heating, Bellows has cancelled appointments three times adding an additional week of delay each time. I hope the next install appointment happens but I expect it may be postponed like the others. My family is going without heat in the meantime. I’ll update my review if things take a turn for the better but so far they’ve been a real disappointment. Communication has been decent but follow-through has been nonexistent

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  Response from the owner

  Mr Weber, our ops manager Patrick will be calling you to discuss. We take your frustrations seriously and are sorry for the repeated cancelation. We are in an bind with limited staff ever since COVID, we are currently understaffed due to personnel health emergencies + a new hire not showing up. We are so sorry that this negatively affected your family, the past two years have been difficult for everyone. Thank you for your continued business.

• K

  Keith Bancroft

  5.0

  Arrived right on time, professional and personable. I had an issue with wall heater sporadically not turning on. Technician inspected the unit and showed me what he was doing as he diagnosed the issue (was likely a problem with the thermostat). Recommended replacing thermostat myself (~$30) as low-cost first step rather than immediately going with more costly repair/replacing parts. I really appreciated the honest approach and not defaulting to try to "up sell" me on more costly repairs.

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  Response from the owner

  Glad to see Ryan was able to help you out! If his fix didn't work do let us know! Thanks for the review.

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