Beal P. F. & Son Inc.
Putnam, Brewster, NY

Beal P. F. & Son Inc. Reviews

4.3 stars based on 23 reviews

Featured Comments:

• D

  David Erenberg

  5.0

  I have worked with Beal an number of times over the last few year. Very professional, exceptional service. I would recommend them to friends and family. They are the first company I call when I have a problem or need service on my well and/or water treatment system.

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  Catherine Feuge

  1.0

  Whatever you do, do NOT use this company. They are rude, unprofessional, do not stand by their work and try to shake you down for as much money as they can. Like previous reviews stated, I had horrendous encounters with this company. They installed a whole new water system (well tank and pump) to the tune of $3500, which broke just 2 years later. While replacing the pump for the second time, I discovered they installed a different type of pump than they charged me for (of course a less expensive one) and did not seal the well as stated in my original contract (which is in fact a garbage bag sitting on top of the well). Furthermore, I now run out of water frequently and have all around terrible pressure since they replaced the pump. Of course, they have the audacity to want more money from me. They don't care about the customer. Do yourself a favor and call a reputable company .

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  Response from the owner

  We have a great customer base, unfortunately not all. Pump had failed so we arrived on job site to replace. Quoted price to customer before job started and they told us to proceed. The fact that they have a garbage bag on the well was not done by us, and says a lot about this individual client. We take pride in providing the best quality service, which you can see by previous reviews.

• D

  Dan Sanchez

  1.0

  So unprofessional! That’s all I can say! Mike the installer of my well pump was beyond unprofessional! I don’t write reviews but in this case I felt obligated to share my horrific experience. They drove up half and hour late, then proceeded to tear up my lawn. We had a bad storm so I knew there was going to be damage to the lawn. This was not my problem. My problem was the way he acted about it with a I don’t care attitude. So when I confronted him and told him to stop and let’s do this differently his response was I quote “ we can leave and you can find someone else”. Which in this case was my biggest mistake. They also overpriced the job they did for us. I will never use these guys ever again. Whatever you do just a warning be aware of the kind of service and swindling you will get from this company! Just a couple pictures of the lawn after they left.

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  Response from the owner

  We have many great customers unfortunately there’s a few bad apples out there. We arrived 22 minutes later then expected do to some traffic on 684, which happens during rush hour on a Friday morning. It had rained the night before, so the ground conditions were not ideal to get a large truck to the well site. We did our best, with the goal in mind to get water up and running before the end of the day. As far as the price, Dan was given a verbal quote, not knowing how deep the pump was set or how long the job would take. Price actually came in under the quote. The verbal abuse this customer instilled on our employee is completely unacceptable. Foul language and derogatory remarks about his appearance. Thankfully we have many great customers, not all though. Don’t work for this person, you will regret it. Have a great holiday season, truly. PF Beal and Sons.

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