Austin Plumbery
Caves, Austin, TX

Austin Plumbery Reviews

4.8 stars based on 110 reviews

Featured Comments:

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  Gia Marie Houck

  5.0

  We had a great experience with Austin Plumbery! I searched for “woman-owned plumbing business” and Austin Plumbery came right up with many excellent reviews. I enjoyed reading about the history of the company on their easy to read/easy to use website. Communication with Deborah was prompt and seamless. Joe diagnosed our toilet issue and had to order a part. He also checked on three other small issues we had and came up with solutions right on the spot. Travis came a few days later with the new part fixed the leak. Everyone was extremely personable and authentic. We highly recommend their services.

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  Anita Calvillo

  5.0

  This company is FANTASTIC! I called to get three quotes to replace my ADA kitchen faucet and repair/replace the garbage disposal. Austin Plumblery responded within 24 hours.Travis was great, professional and punctual. I have found my plumbing professionals. Did I mention that Travis did a great job replacing my kitchen faucet & garbage disposal plus he filled the soap dispenser!

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  Nicholas Garcia

  2.0

  I called Austin Plumbery as a third opinion on an issue going on with my sewer drain line. Ultimately they did not do repair work for me so I am rating them based on an initial diagnostic visit and a follow up. Strengths: - Cool that it's a local, women, and latino owned business - For the first call they were much more thorough than my first two opinions and actually identified that the issue was a lot less bad than I originally thought. Overall, I was really pleased that they didn't just go off of what the two previous guys said, but actually confirmed for themselves. Honestly, this alone saved me thousands of dollars and weeks of work to tunnel under my foundation and replace my pipes. The bad: - After this initial call, I wanted to get the issue fixed ASAP and requested a quote for the repair. It took them a whole week of me calling them every day to finally receive a quote for them *just* to dig a hole in my yard to see what was going on. On the day and time they were supposed to come, they flaked and said they'd have to come the following day instead, which would have been fine except that I had to call them and it was already the end of the day. - Because it had already been more than a week since the tech had been out to my house, the spray paint lines showing where the pipes were in my yard were gone. The tech did not have a scope to be able to figure out where the pipes were so had to go back to the shop to pick it up. He said he would give us a call back but never did. Overall, I'm disappointed because I wanted to give this company my business but ultimately I had to go with another company.

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