Arnold & Sons Plumbing, Sewer & Drain
Candletree, Peoria, IL

Arnold & Sons Plumbing, Sewer & Drain Reviews

4.4 stars based on 521 reviews

Featured Comments:

• T

  Tammy Swanson

  5.0

  They got rid of all of the galvanized pipes and replaced with copper. Replaced the water heater and installed a water softener. The techs did a great job. They were very nice and professional and the work they did looks great! I will definitely use their services again!

  ---

  Response from the owner

  Thank you Tammy for your kind words. We really appreciate you taking the time out to share your experience with us and we agree we have the best team! We count ourselves lucky having customers like you. We are here for you in the future.

• S

  Shan Hu

  1.0

  We called Arnold and Son when some faucets had no water or very low water pressure in our house. One person came to give an estimate of $2200 for the fix. The same day, two other guys came and replaced water softener which was considered as the root cause of the issue. However, all faucets with no water are still same. They asked additional $3500 to replace the fixture! I have a very little knowledge about plumbing, but I feel I was charged to fix the issue other than paying $2200 to replace a regular water softener and then was told i will have to pay $3500 if I want faucets to be usable! Ps water is everywhere while they removed old water softener

  ---

  Response from the owner

  Hi Shan! We appreciate when our customers share feedback with us. We are grateful you gave us the opportunity to do better when we had the Service Manager and technician come back to your home today. Customer experience and satisfaction is a priority to us and we look forward to showing this to you again in the future.

• D

  Daniel Ssebowa Musisi

  5.0

  Arnold & Sons Plumbing repaired our water heater. It stopped working on New Year's Eve and I called them first thing in the morning on the first business day of the year. They answered the phone (unlike others I tried that morning). They were friendly and available! I was able to make an appointment for that very same morning. Following that call, I received a text message with a confirmation that included details about the plumber who would be arriving to take a look at my water heater. When he arrived, he was friendly, professional, diagnosed and resolved the issue very quickly. He then did an overall inspection of my home's plumbing situation and advised me on work that should be done soon, and work that could be done in the future. I will definitely be contacting them again. Great work and affordable too!

  ---

  Response from the owner

  Thanks for the awesome review, Daniel. We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.

More reviews (2)