AquaFlame LLC
NorthBranch, Bennington, VT

AquaFlame LLC Reviews

4 stars based on 4 reviews

Featured Comments:

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  Sherry Kramer

  5.0

  Jason and Jason and their crew did a complete remodel of my pool—new in-pool steps, new pump, filter, and heatpump. I couldn’t be happier with the work they did—every choice they made and every choice they encouraged me to make turned out to be the right one. I now have a pool I love that is easy to maintain. Their relentless work ethic is astonishing to watch in motion, and I think what’s most impressive is their unfailing attention to detail. They just keep at it and they don’t cut corners when it comes to their time and effort. They do whatever it takes. They think ahead, and they don’t forget. When I had pitch dripping into my pool from a massive white pine, they called their chemical people to find out what to do and worked with me long term. They always work the problem—I’m so grateful to have them. I now have them do my chemicals and cleaning twice a month, and they always do a beautiful job. I recommended them to friends with a new pool and they couldn’t be happier. I trust them completely. I think they take tremendous pride in knowing their business, and they genuinely care about their customers.

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  Andy D

  5.0

  I simply cannot recommend AquaFlame enough. From start to finish, Jason and Jason have been complete partners in our pool project. They take exceptional pride in their work, they are super responsive (texts are returned immediately), they are up-front about cost, and they work tirelessly to see a project through to completion. And the quality is unmatched. We had a number of other contractors on site and each separately raved about AquaFlame's work and their attention to detail. Each contractor shared that they have worked with numerous pool companies, but none matched the quality of AquaFlame. I just saw the negative review on google, and, honestly, I can't imagine it's accurate. These guys take pride in their work and are acutely aware of high-touch customer service. They are trustworthy. And they are honest. I'd be hard pressed to find a better pool company out there.

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  Eric Richard

  1.0

  Used car salesmen with no integrity. Hold on to your pocketbook. Get everything in writing. Don't trust anything they say. Be prepared for surprising scope creep, massive project delays, and unfaithful negotiations. Get a legal contract in place that protects you from them (put in date protections, put in cancellation protections, put in price protections). From the beginning of the project, they did a high pressure sales job to get me to sign the contract IMMEDIATELY to make sure I'd get an early installation date. They then delayed and delayed and delayed on the installation date. They kept expanding scope on the project. Due to how late they were, we wound up actually renting an excavator ourselves and doing work for them with their agreement. They agreed up front about how much they would compensate us for this work and then on completion, changed their answer. Then, on the day they FINALLY said they would show up to start work, they abandoned the project having done 0 hours of work and leaving me completely in the lurch. The picture here is what they left me with. And the rationale they provided was pure fiction and they refused to pick up the phone and talk about their decision. I've never worked with a company with less integrity. Hire at your own risk.

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