Aqua Fresh Plumbing
Nicklaus, Milpitas, CA

Aqua Fresh Plumbing Reviews

1 stars based on 5 reviews

Featured Comments:

• S

  Shuo Liu

  1.0

  My home warranty company assigned this company to me. Called them countless times to schedule a visit, most of the time they don't answer my call or reply my text. The only few times they pick up the phone, they just told me they may (and may not) come on some day and turned out they didn't. If your home warranty assigned this company for you, contact and ask them to change to a different one right away, don't waste time waiting.

• P

  PH Zhang

  1.0

  Aqua Fresh Plumbing was sent by our home warranty company to our rental property to fix a toilet issue last Fall. In spite of receiving an initial payment of $45 from our tenants and $190 from the home warranty company, Aqua sent a bill to my agent stating that since the total bill was $350 and they only received $150 from home warranty, the remaining balance to be paid would be $200. Not having encountered false bill claims before, our agent paid out the $200 on our behalf. However, when we double checked with the home warranty and our record, we realized things did not add up as Aqua claimed. When our agent reached out to Aqua, the response was a claim of an even higher bill: $395. And when we called to sort out the claims with Aqua’s Peter Bella, he came up with yet a new bill of $480. By Aqua’s latest “bill,” we still owe them some money; it’s a wonder why they didn’t bother to follow up. Aqua is being either too generous with its clients, or perhaps it is being unprofessional with how it feels like charging clients. Given the discourteous response we got when we called—“what’s your agenda?!…you’re only paying $200 anyway,” the latter possibility may likely to be the case. We won’t use Aqua Fresh again but hope it understands that $200 may not be a small amount for all its clients, and no one likes to receive inconsistent/false bill claims. It was such a waste of our time and energy, let alone the overpayment.

• E

  Edwin Rivera

  1.0

  The Plummer Danny which also the owner is horrendously very rude and unprofessional at all level! Pls beware of this company as the previous review had indicated. I had contacted Home warranty to advise them to have this company remove from their list of contractors, it only gives them a bad name!

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