Anyhour Plumbing & Sewer
Mantle, Oklahoma City, OK

Anyhour Plumbing & Sewer Reviews

3.6 stars based on 20 reviews

Featured Comments:

• B

  Bryan Smith

  5.0

  Phenomenal job on communication and getting my irrigation system issue. (I think I blame the cold/freeze back in February) Robert got us taken care of and did a super fantastic job... Even my daughters thanked him as he left...that's saying A LOT. Anything plumbing can be costly... fortunately they did prepare me with an estimate of the work... That was awesome. I can't say enough about the job/service I received. Highly recommend this company if you need the job done right the first time! Respectfully, Bryan Yukon, Oklahoma

• J

  Joe Moore

  5.0

  Both my toilets were not flushing. I was referred to them by the guy who does my a/c work. They worked me into their schedule very quickly and my issue was resolved by Robert before Noon. Very professional, responsive and efficient. An inspections was completed and recommendations made for future work that may be needed. Notes were made to that effect; but, there was no pressure to do anything I didn't want done. I'll definitely be keeping their information for future use as well as potential referrals to friends/family.

• P

  Patrick Creekmore

  1.0

  I called this company about 8:30 pm after realizing I had a plumbing issue at my home and wanted it repaired. Since it was after hours I talked to their after hours answering service and was told a technician would be calling me back shortly. After an hour and a half later with no call from a tech I called back again and spoke with their after hours service and was told again that a tech would be in touch with me shortly. Finally after another hour and a half with no call back, I gave up and decided to go to bed and would call again in the morning. I've used this company before and had a great experience a little over a year ago. it also was an after hours call and had no problems. Anyways, I called this morning and spoke with a lady in the office and expressed to her my disappointment for not getting a return call from a tech and she said that since I didn't call back first thing this morning, she assumed I got someone else to come out and do the repair and that the techs were too busy to place a 2 minute call to a return customer last night. I'm personally in the customer service business and as far as I'm concerned this is not acceptable nor should it be. I would have to let this employee go for not taking a couple of minutes to let a customer know that you are busy and will get to them as soon as possible. I wont use them again for this reason alone and don't recommend there services to anyone in need of good customer service. REMEMBER the customer is the reason your still in business.

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  Response from the owner

  Sorry I wasn't able to return the call, I was on another job and needed to get home to my 3 children and it slipped my mind. As a small business owner my family comes first and if not returning a call gets me a poor review, so be it. Family first. Poor reviews only effect them. Sorry again

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