American Rooter
Schoolcraft, Holt, MI

American Rooter Reviews

4.8 stars based on 28 reviews

Featured Comments:

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  Oddnon

  5.0

  Really can't say enough great things. Called a day before due to basement flooding. Not only were they able to make an appointment for the very next day (and even said if it was an emergency, they may be able to do the same day), but they were on time and got right to it. Guy is very professional, and as new homeowners, helped educate us on ways to prevent the clog from getting drained again, and what routine maintenance needs to be done. Prices are incredibly reasonable. This is the second time I've used them (previous issue unrelated) and they'll be my first call every time.

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  Scott Kelly

  5.0

  I was very impressed with this guy. I called this guy to reset my toilet due to a wax ring leak. He had good availability and came right out. Showed up with a face covering on. 5 minutes later he diagnosed the problem as actually being my supply line was bleeding water under the toilet that eventually was re-surfacing around the edge. He could have easily changed out my toilet and billed me $150-$200 and tightened down the supply line, but he was able to keep it to a service call. I'm happy to pay for him the $75 or so for the consultation because to me you pay someone for their expertise and ability to fix a problem you have not just their time. So I pulled out my checkbook, thrilled that it was going to cheaper than expected, and he refused to bill me for it. I even insisted a second time pointing out that his expertise fixed the problem and time was worth something, but he insisted that it was a big deal. I would absolutely use this guy again. Good first visit.

• B

  Brittany Childs

  1.0

  Pretty disatisfied with not knowing surprise charged in advance. Granted service was performed in timely fashion; however, was not informed that there would be weekend, evening, and emergency cost added to perform the service when appointment was scheduled over the phone on a Saturday. Be sure to ask for quote in advance. Would recommend doing your research if in a commercial setting.

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