Action Plumbing, Heating, Air & Electric
State, South Salt Lake, UT

Action Plumbing, Heating, Air & Electric Reviews

4.3 stars based on 1942 reviews

Featured Comments:

• K

  Kaleb Dale

  1.0

  I paid 63$ for someone to come out and diagnose my system, I got the technician mike. He came to residence didn’t open any panels and read the code and said I needed a whole new system. Quoted me 7600$ for a new system and kept hounding me when I didn’t want to do it. Multiple times asked me what the hold up was and what’s stopping me from doing the new system and financing. When I to him I wanted to shop around his tone changed and he wanted off the phone. I took the panel off myself and spon my inducer motor it kicked right on and I had heat again and a working furnace. If the technician would of actually diagnosed this problem I would of used them to fix it, instead he spend 63$ of my money to try and sell me a new system. DO NOT USE THIS COMPANY makes me wonder who else they have ripped off because they didn’t want to do their job. He said bad motherboard as well. Seems to be running fine for me.

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  Response from the owner

  Kaleb, we would like to apologize for the experience you had with our team. This is not typical of our company and can assure you that this will not happen again. We would like to thank you for your feedback. As we can use this example in our customer service process to make sure this sort of thing does not happen again.

• M

  Melissa Marcin

  5.0

  Tyler was amazing! He fixed our plumbing on short notice when we needed water after trying to fix it ourselves! He was very nice, made sure I understood what he was doing and really tried to save me money (which I appreciated since I'm a new home owner). He was very professional and personable and he will be the only plumber I use from now on. I really appreciate someone who is a great at their job and also doesn't make it seem like I'm inconveniencing them. He was really great and I would recommend him to anyone with plumbing needs :)

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  Response from the owner

  Melissa, thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with Action Plumbing, Heating, Air & Electric.

• A

  Al Fernandez

  5.0

  My wife called action out to look at the furnace. Our house was freezing at night. They came out right away. At 11 pm the guys showed up and realized our furnace was having multiple issues. After researching repair parts it was evident that getting a new furnace would be our best bet. We are very happy with our new system. They installed it the very next morning. It’s working awesome. Never had such a quiet furnace. Our last one made so much noise. This new one I can’t even hear. Having a warm house and I can’t even here it run. Very nice quality job!

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  Response from the owner

  Thank you for making the time to write us such a glowing review Mr. Fernandez! We are always happy to serve the fine folks of Utah!

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