Acme Plumbing
Clark, Salinas, CA

Acme Plumbing Reviews

3 stars based on 13 reviews

Featured Comments:

• S

  Stefaniesdad

  1.0

  These guys are bottom shelf! Showed up 2 hours late, discourteous, unprofessional and left without resolving a simple drain clog! Customer beware!

• L

  Lyle Skeen

  1.0

  The contractors/employees did a good job working. This was the second time I requested them but unfortunately the last. Work was good but the owner was very shady this time around. He informed me it was 102 an hour plus parts and taxes. My bill supposed to have been 372.00 for 3 hours of labor and parts/taxes. He tried to charge me 678.00. He was charging me 202 a hour and told me it was due to two guys he sent. Now, if I knew this was his rules in general I may have checked elsewhere. He said 102 a hour not per hour per plumber. When I was discussing this with him over the phone he tried to intimidate me and threaten me with a lawsuit if I wasn't to pay. I expressed to him that I will pay the correct amount of 372 but not this extra stuff you tried to sneak in. He then tried to negotiate and throwing all these numbers at me and I told him that that won't cut it. I'll pay the agreement you told me. He then said, "I guess I'll sue you" and hung up. He then called the contractors and they discussed stuff and said that 372 was good. (Now waiting game and hoping he doesn't try and charge me more than I agreed and signed for.) Again, ratings is due to the owner/boss NOT the workers. The workers did a great job and was very nice and professional.

• t

  taryn hathaway

  1.0

  I used Acme several years ago and had nothing but praise for them and left a glowing review on Yelp. I called this morning (Friday) at about 8 am because my washing machine faucet was leaking rapidly into my washroom. Whoever answered said they would be out in the afternoon, and I was fine with this. I called back at 1:30 pm to make sure I hadn't missed a call from them, and the man told me they would definitely be out, but it would be later. I called again at 4:45...the office was closed. I wasted all day when I could have been looking for another plumber to help me. Now I either call for emergency weekend help and pay $$$ or wait all weekend with my water turned off. I was surprised and unhappy that he was not truthful about being unable to respond. I would have been fine with that. Leaving me hanging with a leak that requires me to turn off all the water to my house for the weekend? Not so much.

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