A Plumberman Inc
Plumb, Reno, NV

A Plumberman Inc Reviews

3.6 stars based on 8 reviews

Featured Comments:

• K

  Kelly S

  1.0

  We have had Plumberman fix a few things at our tri-plex. Joe fixed a drain for one of the bathtubs, installed water pipes to the garage, installed a sewer pump, and replaced a connection to a sewer pipe. Within a year both the drain and sewer pipe connection needed to replaced due to poor craftsmanship. Neither the drain or the sewer pipe were glued or fitted correctly. Although Joe is a very nice guy, I do not believe he does good work and have the leaky pipes and disgruntled tenants to prove it. Furthermore, when we have called the Plumberman back to fix their less than competent work, they have given us a hard time. The first time, we were told by their plumber that they" lost" our invoice and needed a copy of ours to verify that the job was actually under warranty. The second time, they accused us of having their plumber do the job, "off of the books". They have been argumentative, rude, and unprofessional. They have haggled with us about warranties, claimed that we caused the problems, and lost our invoices. I would not recommend them to anyone and believe they lack professional integrity. Save yourself money, time, and frustration by going with anyone else.

• J

  Jim Dolian

  2.0

  A-Plumberman installed a new water heater in our home. The water heater never worked as it should (pilot light would go out frequently). We just assumed that was to be expected and would re-light the pilot. Two days ago an inspector visited our home to inspect our propane-fueled appliances (there is no natural gas in our area) and pointed out that A-Plumberman had installed a natural gas water heater even though it was sitting next to a propane water heater. When contacted the company stated that they did not install the heater and that it must have been someone who had counterfeited their invoices. Despite two invoices, two cancelled checks and a statement from the home warranty company that authorized this work, A-Plumberman has refused to accept any reposibility for their gross negligence and has repeatedly refused to replace the natural gas water heater with a propane water heater even after I suggested we split the cost 50-50. The heater they installed has been deemed a serious safety hazard by the inspector and by a second plumbing contractor and cannot be used. In addition, the plumbing contractor pointed out two code violations with their installation, and Plumberman failed to obtain the required permit before performing this installation which meant that their work would not be subject to inspection. Their contention that the home warranty company is responsible is deceptive at best. The home warranty company only provides what the local contractor; i.e., Plumberman, specifies is required for the job. Plumberman has resorted to a succession of deceptive attempts to avoid responsibility for their negligence including suggesting that the water heater be converted despite a statement in writing from the manufacturer that it cannot be converted. We consider ourselves to be very fortunate to still be alive and have our home intact as their negligence could have resulted in us losing our lives and/or our home. USE THIS COMPANY AT YOUR PERIL!

• C

  Craig Caddy

  5.0

  I highly recommend them! When my tankless water heater started acting up, I had no idea what to do. I didn't know the difference between a tankless water heater vs. a regular water heater. I called Plumberman Plumbing because a friend recommended them. They got to my house quickly and fixed the issue even quicker. They even took the time to explain the differences to me (cost- and energy-saving vs. convenience).

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