Wolff's Plumbing & Heating, Inc.
32nd, Spearfish, SD

Wolff's Plumbing & Heating, Inc. Reviews

4.5 stars based on 104 reviews

Featured Comments:

• K

  Kara Brooks

  5.0

  Rod called ahead of time so I would be home at the time of his arrival. He was friendly and professional. Upon arrival, he got right to work and was very personable and we visited as he worked quickly and efficiently. He cleaned the floor as he went and and left my bathroom spotless. I am confident in his work and Wolff's as a whole! Thank you so much!!

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  Response from the owner

  We are so lucky to have Rod on our team and customers like you!! Thank you for the wonderful review!!

• S

  Sarah Fritz

  5.0

  Called Wolff’s for after hours service. Got absolutely amazing customer service help from Larissa! Sent someone right out. I came home from being gone for 6 weeks and didn’t have water running. Kenton found the problem and got the water back on. He was quick and incredibly nice! Absolutely love Wolff’s! Would call anyone else to help with my plumbing and hvac needs! 10/10!

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  Response from the owner

  Awe, thank you so much Sarah!! We're glad we could rescue our favorite electrician!!

• J

  Jo Workstoday

  2.0

  Did the job right! But was missed informed about service call charge! Talked to service guy directly said “yes sir! Everything is included in the quote you just received” I called and asked MULTIPLE times for the bill to have a breakdown of ALL prices to be charged i.e labor, parts, service charge, misc. and tax. Received bill with NO brake down, just 1 big price. Oh well i guess? Payed it then and there. Then 2 weeks pass and got a bill for the $75 service charge! Go figure. Called them again, had to convince them WHAT I WAS TOLD DIRECTLY BY THE SERVICE GUY. Could tell Lady on phone was getting upset as i was trying to explain i had already payed. . . Eventually i think she got fed up and said ya know what sir ill just wave the service charge. OK then. Didn’t feel like i needed attitude towards something i already payed. They fixed my heater correctly so props to that. Would rate 5star on repair, 2 star on service.

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