Wojo's Heating & Air Conditioning
Woodville, Northwood, OH

Wojo's Heating & Air Conditioning Reviews

4.2 stars based on 84 reviews

Featured Comments:

• d

  d g

  5.0

  Would highly recommend the Wojo’s team. First noticed my furnace was leaking water. Brothers Tommy and Jake were here the next morning and made me feel like part of the family. They quickly put a bandaid on the furnace so we could have heat again until we could get a new one installed. Within the week, Casey was able to get me on the scheduled right away for a complete HVAC install. Casey is amazing to work with and was super helpful in explaining all of my options. Come install day, Karl and Logan showed up, and on time! Both were super professional. Karl said he wouldn’t leave for the day until the furnace was up and running and we had heat again. Two days later, we have a completely new HVAC system which not only looks awesome, but is incredibly efficient. I never imagined being so excited to come home to see my new system. Top notch group of people. Thank you, Wojo’s!

• K

  Kiser Seed

  5.0

  Let me tell ya, if you EVER have any issues with your furnace or a/c take my advice and call Wojo's Heating and Air Conditioning Inc.! Last night we came home to ours not working after being told last Sunday by another company that nothing was wrong with and we owed them $$ for coming on a Sunday. So I got ahold of Casey Wojciechowski and he was awesome! He was able to help us work through the problem and even find us a part! so around 10pm we had heat! I will never call another company for when we have issues! Family owned businesses are ALWAYS the way to go!

• J

  Jeanne Pruitt

  1.0

  Bought a new Furnace and Central Air unit from them in 2019. First winter Furnace went out. It was a faulty wire they fixed it after a 200.00 service charge to show up on a weekend. Not happy about that. This Past Friday, 1/7/22 furnace stops working a second time. Call for a technician and the Part I need of course not in his Van. I would have to wait until Monday Morning LOL. Its 2 degrees out all weekend at night. So had to turn on my Oven and buy a Space Heater because we have exotic Birds that are worth Thousands that have to be in 65 degrees or above. Think they would have gotten a Part to have this fixed the next day, since it was 2 degrees out. Well now its Monday morning at 8:30am, haven't heard a word from them yet about fixing my Furnace, that I am still paying on of course. So this will be day 4 with No heat in my house. Hope my pipes don't freeze to. Not Happy with them! They do NOT go above and beyond for their customers. Then had to pay $300.00 for Labor?????? Part was under warranty though LOL

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  Response from the owner

  Jeanne, I apologize that you feel we didn’t handle your situation properly. We do our best to stock the most commonly used parts on our service vehicles and in our warehouse. I wish I could have all the parts everyone could possibly need, but that is just not possible. In your situation the part you needed was an OEM part. Unfortunately, the distributors we have to get parts from are not open on the weekends for us to get parts. There are things that are just not in our control. When we got the paperwork this morning, our service manager called the distributor as soon as they opened and was able to get your part ordered. We sent a technician to pick up your part and will be heading to your home as soon as he gets it. In my opinion, that’s very good service & what I would expect from a service company. I also will look into your service and maintenance history, because it is unusual that when properly maintenance you would have a problem like this and I’d like to figure out why this happened. Again, I apologize that we couldn’t solve your problem immediately. Chuck Westenbarger Vice President

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