Winters Heating & Cooling
Lookout, Leonardtown, MD

Winters Heating & Cooling Reviews

4.9 stars based on 112 reviews

Featured Comments:

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  Stephen Williams

  5.0

  Called on a Sunday and Ben was at my house within an hour. He was very professional and informative. Definitely made me feel like I wasn't getting the "business" lines and generating a huge bill.

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  Terrence Whiteside

  5.0

  David and the whole Winters team gave us amazing service each step of the way when we needed our upstairs HVAC system replaced. David especially was ALWAYS very responsive, explained things thoroughly, and kept an open line of communication. His team was great replacing our system. Then a couple weeks later, I called him to have his team take a look at my mother-in-law's HVAC system when it died. He took the time to reach out to me after he met with her and explained everything that needed to be done. She was extremely happy with the care and quality of service David and the team gave her. Winters definitely gained customers for loyal customers, and we'll be recommending them to everyone we know in SOMD.

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  Response from the owner

  Hi Terrence Whiteside, Thanks for taking the time to share your opinion on Winters Heating & Cooling. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!

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  The Contrarian

  5.0

  So, I had a very minor need. I needed an old window AC removed and disposed of and it's replacement put in and seal the window back up. Normally I would do this myself but I was unable to do it because of an injury. I called around to other local HVAC companies. Some did not even bother getting back to me. Others said they weren't interested in doing the work. Some of the ones who didn't have any time for me can be seen in their attention grabbing trucks all over the county. Then came Winters... ... not only did they get right back to me and said they could take care of it for me, they offered to do it for free. I thanked them for their very kind offer but refused. I was very appreciative that they would would take on such a minor thing (to them) and insisted on properly compensating them for their time. Their tech was friendly, efficient, thorough and attentive to every little detail. He did a great job and I am confident that if I had been having a new central or heat pump put in it would have been done with equal attention to detail and care. The moral of the story is at some point in the future i will need real work done. I will remember the businesses who didn't have time for me, and I will especially remember the one who did. My experience with Winters was magnificent even for such a minor thing and I strongly recommend them to others.

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  Response from the owner

  Hi The Contrarian, Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes this so special! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do visit us again.

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