Winsupply of Kingston NY
Morton, Kingston, NY

Winsupply of Kingston NY Reviews

3.9 stars based on 15 reviews

Featured Comments:

• J

  Jacqueline Hesse

  1.0

  This was literally one of the worst customer service experiences I have EVER had. I would give zero stars if I could. They told me it would take one month for my materials to arrive. After waiting a month and half, I called them only to be told that it would be an additional two and a half months. When I said I wouldn't have ordered knowing it would take that long, they basically shrugged. After waiting four months for my shower materials, no one called me to tell me that they had arrived. They then tried to deliver the supplies on the wrong day when I was out of town. I had to screenshot them a voicemail FROM THEM to prove that I had requested delivery for Thursday. Worst of all, we had ordered the particular materials because we needed an off-center drain on the shower pan. Yet the drain was centered. When I spoke to the manager, he tried to say that my contractor had signed off on the order (even though he hadn't checked to see how the order was placed yet). Then, he basically said I had no recourse even though the shower installation ended up requiring the drain being moved and hence was more expensive. When I got a little heated, he then hung up on me. I am following up to see if I can file a complaint with the BBB about being offered no recourse for not getting what I ordered.

• J

  Joseph Desole

  1.0

  Worst customer service ever, prices are outrageous compared to other local Supply Houses. I’m a tradesman and I will never shop here again.

• g

  george markunas

  5.0

  Extremely knowledgeable, very professional, courteous, and friendly. They've had everything I've asked for in the way of plumbing supplies, so I see no need to ever go anywhere else.

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  Response from the owner

  George: Thank your for your kind words about our company and employees. We strive to provide the best products and service to our customers.

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