Williamsburg Emergency Plumbing and Heating
Manhattan, Brooklyn, NY

Williamsburg Emergency Plumbing and Heating Reviews

1 stars based on 3 reviews

Featured Comments:

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  Tim Stevens

  1.0

  Stay away from these scam artists. If I could, I would give zero stars, as they simply stole from me. In the midst of not having hot water on a cold Saturday afternoon, I frantically looked around to find anyone that would come look into our lack of hot water issue. While this was the only company we could find to send someone out, this company that seems to be more of a service broker, sent a technician albeit late (outside 3 hour time-frame they provided) from another company and the technician grotesquely misdiagnosed our issue. Since the technician didn't have the parts on hand to validate their misdiagnosis, I scrambled around all day Sunday to find a thermostat as the technician indicated this was the problem. Once replaced, the problem still persisted, so we had to hire another company to come out and they quickly identified the thermostat was not the problem, it was instead a malfunctioned heating element. The new company we had to hire replaced the heating element and problem was completely fixed right away. Despite misdiagnosing our issue and costing us extra money in parts and another service provider to fix the actual problem, Williamsburg Emergency Plumbing refused to refund us the technician fee and didn't even offer an apology. This is simply bad business and I would recommend to avoid calling them at all costs!

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  Chase D

  1.0

  Was told that the plumber would be coming between 12-2pm. At 3pm, I get a call from the plumber saying he has been to my building before and knows what the shower system is and that he can not fix it. He tells me that this is why he didn't bother to show up - the dispatcher told me he was running late because he was at church. When he called me he sounded drunk as a skunk. Stay away from this place.

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  Chris Zavezky

  1.0

  Very unprofessional. They came here and after a hour told me he couldn't do it. Had to refund my money. No ladder, torch,knowledge or help. Do not use them they suck.