Waterworks
Cortez, Bradenton, FL

Waterworks Reviews

3.7 stars based on 30 reviews

Featured Comments:

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  Harry Morris

  1.0

  Contacted Mike three times to perform required county Backflow testing. Assured me would be done--it wasn't done necessitating the County to send in another company to do the work and certification at a much higher $ rate. Waterworks being reported to Manatee Utilities Customer Service.

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  Lacy Janson

  5.0

  My backflow test failed and the unit was leaking. I started calling around for prices and The Waterworks gave me an exact price on the phone, which also happened to be $70+ less expensive than my other quotes. He was at my house an hour and 9 minutes later. Five minutes after that he was done. With three little kids, I’m beyond thrilled with how easy this task was.

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  Edwin Torres

  5.0

  Being a first-time homeowner there are a lot of lessons that I am learning regularly regarding the proper maintenance of a home. Yesterday I learned a hard lesson when my water was shut off due to apparent non-compliance with Manatee County’s rules surrounding the repair of one of my backflow preventers. This situation put my wife in a panic as she was home with our 2 year old daughter and no running water. I was concerned because the water was shut off in the afternoon and none of the MANY phone calls that I placed to County-approved contractors were being answered or returned. The County offices were about to close and I was worried that we would end up not having water through the night. However, Mike from The Waterworks Plumbing in NW Bradenton came to save the day. He was the one person who picked up the phone that afternoon, and his customer service was stellar. He listened to my concerns and quickly got on the road to reach me even though it was rush hour and already past his company’s typical business hours. He worked very efficiently in repairing the damaged backflow preventer, answered all of my questions in a polite manner, and gave me an incredibly competitive price despite having to use some of his own parts and having to work after hours. I did not have a check on me at the time and he told me not to worry about it, that he would send me an invoice later. He just wanted to make sure that my family and I had our water back. I was really impressed by Mike, his knowledge, his customer service, and his willingness to help. I will definitely use him again and I recommend him to anyone who needs prompt and professional service.

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