Walter Hill Plumbing
Lebanon, Murfreesboro, TN

Walter Hill Plumbing Reviews

3.7 stars based on 34 reviews

Featured Comments:

• C

  Christopher Collins

  1.0

  This is the company our builder used. We were told to call the subcontractors if we ever had an issue. I called Walter hill plumbing to fix an issue we were having. They told me they don’t do service calls and that They only do new constructions. I had them come out to do a service call before. Don’t use them. They are terrible and their customer service sucks

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  Response from the owner

  Dear Mr. Collins, we do service calls only for warranty repair requested by the home builder. We are sorry if their salesmen misinformed you of the procedure to have service done if still under warranty. We warrant the plumbing for apprx. 1 year after move-in, and do not service the general public. Thank you.

• M

  Marc Elliott (vonelliott)

  1.0

  Dishonest. They sent out people to smell our water from our brand new water heater, they agreed it smelled bad and would put in an order - when I called to follow up I was told the workers said there was *not* a smell and they would not be following up. The guy who called me was dismissive and blew me off. Someone was not being honest and the quality of the water coming out of the heater is unacceptable.

• H

  Hunter Stone

  5.0

  Walter Hill installed a tankless water heater in our new build home in Murfreesboro. We had some vibration issues when it kicked on during high demand. As soon as I let Walter Hill know, they quickly responded and replaced the unit. Very happy with the communication, speed, and professionalism!

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