W. Vielhauer Plumbing
Johnson, Shawnee, KS

W. Vielhauer Plumbing Reviews

4.1 stars based on 24 reviews

Featured Comments:

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  Michael Sanders

  1.0

  Water was dripping from the water valve on my water heater. The plumber, Wally Vielhauer was asked to fix it. The plumber’s solution was to place a “used” cap on the valve for which he charged over $200.00 dollars. After receiving the exorbitant bill, I called the plumber to express my disappointment. I was told of the cost for his house call and for the 10 minutes it took Wally to go to his truck and screw a used cap on my water heater cost over $200! The dripping stopped but the water out smarted Wally and sprayed out another way in a few days. Returning from a holiday trip, I asked for a face to face visit at his office. I again expressed my disappointment with cost and the shoddy workmanship. I did not think the cap was the solution and I told Wally that. Doing my research, talking with other Plumbers, I was told by other Plumbers that the used cap was not the solution for the problem going on with my water heater. I had a company fix the problem. From Wally Vielhauer I accepted none of his many excuses and returned to him his used cap which he accepted and has probably now made the cap part of his working inventory. Wally gets no star from me.

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  Leanne Knisely

  3.0

  I had a motor on our jetted tub that needed replacing so I did the research and ordered the part and there was an access on the tub but when the service person showed up he needed another one cut under the tub and told us to call when we had it done. The 1st time he was at our home less than 30 minutes. We cut the hole and called the company to let them know. The service person came back the following week and replaced the motor and was at our home for about 30 minutes. I received a bill for $240 and was told the 1st trip there was a trip charge for $60 and the 2nd trip there was a $60 trip charge plus $120/hr so for the 30 minutes that the contractor was at our home the 2nd time we paid $180 for those 30 minutes so just be aware of what the charges are so you do not get sticker shock like I did.

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  Lindsay Abernethy

  5.0

  W. Veilhauer Plumbing has been fantastic: punctual, communicative, responsible, considerate, & knowledgeable. Andy added a few plumbing touches that he didn't have to do but he completed anyway because it was a cleaner look and more functional. I appreciate a craftsman taking pride in his work. I highly recommend their services.

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