W.A. MARSHALL ELECTRIC
Jr, Vicksburg, MS

W.A. MARSHALL ELECTRIC Reviews

1.7 stars based on 3 reviews

Featured Comments:

• L

  Lindsay Young

  1.0

  The warranty company that I use set me up with him bc I needed a later time slot after the 11-3 slot. He was very polite at first over the phone. But he kept canceling and rescheduling my appointments. After he finally came out and diagnosed my issue We paid him a service fee. The warranty company approved the work needed to be done but again he kept rescheduling me and canceling, and said he had family coming in town. When I got an email showing my new time slot it said 11-3. I called him to explain to him that the 11-3 time slot wouldn’t work for us. He went off on me and said “your bugging me now, I told you I had family in town” “I run this business not you”. He then hung up the phone when all I was trying to do was talk to him about the scheduling. I felt intimidated and almost threatened by the tone of voice and words he was using. I don’t feel like a customer should be treated like that. I wasted 65 dollars on a service fee bc I don’t feel comfortable with him inside my house anymore after the way he spoke to me. But of course I could not get my money back. I made a complaint with the warranty company as well.

• T

  Tabatha Holmes

  1.0

  He was scheduled to come between 7-11 AM and called and said he would be there at 10:00 AM. He finally arrived at 11:15. He charged my warranty company incorrectly for certain items then would not give the billing breakdown with charges. I missed his call and he did not respond to my immediate two (2) calls. Nice guy, bad service. Would not recommend.