Visser Brothers Plumbing & Heating
8th, Orange City, IA

Visser Brothers Plumbing & Heating Reviews

4.5 stars based on 18 reviews

Featured Comments:

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  ampi _21

  1.0

  Wish I would’ve kept the picture to add in here. I called “Visser Brothers Plumbing and Heating” to come and install a water hose spigot in the back of the home. Once they were done I went to take a look and these fellas literally put the spigot where we were going to put a back porch in (obvious spot to know) and to top it off it was installed on a hanging board that was already falling off. I was upset with there work. Went back to talk to someone. A older person was there to help but was really rude and blaming me (the customer) that it was my fault for not stating where to put it. He came down to take a look and had it changed to a different spot. Not to mention I work as an interpreter and I list down my hours. When they arrived I left to work and when I came back they were leaving. (Exactly 2 hours) when I got the bill I was charged for 4.5 hours that they “were there”. Apparently I was told they start charging the hour depending on how many people are working on it and when they start getting the parts in the shop. I was not happy with the bill. I’ve gotten behind to pay the bill (tbh) and the older person who “helped” me, has came to the house with a rude attitude leaving the bill. I was trying to get a hold of them but no one is there to answer the phone. (Over all, not professional and rude) I even mentioned to him that I was calling and he even had the decency to ask “for what” 🤦🏻‍♀️

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  Mark Bruns

  5.0

  EXCEPTIONALLY good service ... especially compared to others in the area who are adequate, but not as exceptional. Visser Bros are not just prompt, professional and stand behind their work, but also far better than others at really keeping my costs low. That includes their liberally advising me on the best options to keep my total costs as low as possible far into the future. They are definitely the plumbing and HVAC service I prefer to call.

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  Kory Henrichs

  5.0

  I dont usually write reviews but because of the great service i have to. We had a problem with our kitchen sink and Taylor took care of it as soon as he possibly could. He was super efficient and friendly. Got everything done fast but made sure everything was correct before leaving. Was budget friendly too. Did NOT charge and arm and leg which we found out everyone else does. Would recommend to everyone for anything you need. Will be calling again for our next project or issue.

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