VIP PLUMBING AND WATER HEATERS, Inc.
Canyon, San Ramon, CA

VIP PLUMBING AND WATER HEATERS, Inc. Reviews

5 stars based on 8 reviews

Featured Comments:

• M

  Miracle Fairy

  5.0

  Our Rinnai R85 tankless water heater started to leak water. We didn't notice it until Monday late afternoon when the garage door was wet. The water dripped from water heater, went through the dry wall, then flowed through garage. I talked to my neighbor and he recommended Vince as Vince did some good work for him before. I called Vince and he said that he will come to check the second day between 8-10am. Meanwhile he said that we could still use the water heater temporarily which was a relief. On Tuesday Vince texted me the update and notify me when he will come. He checked and told me that I need a new tankless water heater. No surprise as the current one came from the builder more than 10 years ago. He suggested 2 replacement options from Rinnai and we chose the one with the bigger output. The price is a total price including the unit and labor which looks reasonable. Vince contacted the supplier right away. Luckily that model was in stock. Vince came back that afternoon and started to work on the replacement right away. He was a certified Rinnai technician and he was very knowledgeable. He wrapped up the work right before the hail came down. He also explained options to save energy by setting up the water heater temperature for different scenarios. We really appreciated his quick turnaround time and his good work.

• T

  Tanya Kostova

  5.0

  I needed to replace a 20 year old water heater with a new one as it had started to create problems. Vince came first to evaluate the situation and explain the options and gave me a verry reasonable quote. He does not charge for this initial visit. A few days later he brought a new heater and other parts needed for the repair including a pan that is required by code but had not been previously installed. He did the replacement in a couple of hours, explaining each step of the process. I am very impressed by his expertise and highly recommend VIP.

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  Response from the owner

  Thank you very much Tanya. Was my pleasure working with you. Would be happy to help in your future plumbing needs.

• J

  Jessica Liao

  5.0

  Vince did a great job to install a new toilet and shower for me. He replied to my requests and scheduled an appointment quickly and cleaned up my condo after the work is done (even disposed the old toilet). I would recommend him to all my friends and my family for plumbing work. Thank you Vince!

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  Response from the owner

  Thank you Jessica was our pleasure servicing you!

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