Victory Drain Cleaning
54th, Anchorage, AK

Victory Drain Cleaning Reviews

4.7 stars based on 13 reviews

Featured Comments:

• J

  Jane Cotton-Green

  5.0

  After calling five other companies to no avail, one recommended Victory. They were at our house within 15 minutes. Anthony was open about what could be the problem and possible solutions. He began working on it, but soon, through no fault of his own, the snake was caught up on something. After fighting with it by himself, he called in another gentleman in to help. They worked so hard to get the snake working. When they were able to get it free, they continued to on with the job until they got the clog flushed out. Anthony gave us some options going forward as he wasn’t happy about what the true issue was and made a plan to investigate further once breakup comes. He also gave us payment options, which we declined. The bill was less than we expected. The bonus with working with Anthony was we were also introduced to his 4 month old puppy! I would work with and recommend Victory again without hesitation!

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  Response from the owner

  Hi Jane - We're happy to hear about your positive experience with Anthony. Thank you for posting. We appreciate your business!

• F

  Faith Baxter

  5.0

  I got denied by many companies due to my household being Covid Positive and they agreed to come! The guy was awesome and very professional. He explained everything going on and kept me in the loop which I very much appreciated!

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  Response from the owner

  Hi Faith - At Victory Drain Cleaning it's our goal to provide high quality service to our customers regardless of the obstacles put before us. Thanks so much for supporting us with this five-star review. We hope to work with you in the future!

• A

  Alysha Lee

  1.0

  Called victory drain cleaning for a clogged/ backed up toilet. Let them know the situation in advance before arrival. Upon arriving they did not trouble shoot the problem check drains or toilet. They asked if any of my other drains or sinks were backed up I let them know my toilet was the only issue. Once they finally checked the toilet they let me know I had to drain or empty it myself before they could trouble shoot or figure the problem out. They were her for less than 5 mins. I Ended up calling drain masters right after. They got here within the hour. Checked all the drains and made sure it was just a internal problem with the toilet and that the other drains weren't the cause. They were able to get me an estimate of the work that needed to be done within 15 mins of being here and got the toilet unclogged for me. Victory ended up being a dead in but I'm glad it lead me to a company that is thorough and left no loose ends. I strongly recommend DRAIN MASTERS all around full service unlike others and great customer service.

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  Response from the owner

  Technician showed up and found that toilet was full of solids. Had been under use for long period of time without being able to flush. We determined that it would be cheaper for the customer to clean it out herself and then have us come back. Technician left to do other jobs and was planning on returning. Customer was not charged for any services.

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