Vail Plumbing
Dodge, Tucson, AZ

Vail Plumbing Reviews

3.3 stars based on 15 reviews

Featured Comments:

• C

  Carole Rule

  5.0

  My home warranty service sent them when I needed my toilet replaced. They found it was more involved than we thought and I also wanted the tub replaced. they were professional and cleaned the work area daily. The faucets could not be put on until the tile work was done. One thing led to another so it was several months before I called for the faucets. Frankly I expected trouble because it took so long but nope they scheduled time and did the job.

• b

  bad boy

  1.0

  I called on Monday but they returned my call late Monday and they said a repairman would call Tuesday. Repair guy called Tuesday morning and stated he might be in Vail later i the day. He never came by or called. Wednesday morning I called again....he did not pick up or return my call. Business for them must be so good that they can blow potential customers off. They were pleasant on the phone though

• R

  Russell Blaylock

  1.0

  Very undependable service. I had an original appointment for 7am and plumber showed up at 8am. He rushed to complete the job by changing a cartridge in a Moen value, but did not check to see if the actual leak was stopped. I checked myself before he could leave and showed the problem to him. He indicated that another service call would be required as this was more time than he was allotted for this particular call. A second service call was setup for two days later. There was no call ahead and no plumber that showed up for the service. I spoke to business who apologized, but could not reach the plumber either to determine his whereabouts. A third service call was setup for two more days later on Saturday at 10am. Again, no call ahead and no plumber showed up for the service. I called the after hours service who indicated they were calling the on call plumber. I never was called. I asked to speak with the manager, who they indicated would be calling me. An hour after my scheduled appointment and still no calls. I do not recommend this company for any plumbing service needs.

More reviews (2)