United Mechanical
Plano, Dallas, TX

United Mechanical Reviews

4.4 stars based on 35 reviews

Featured Comments:

• L

  Larissa Marion

  5.0

  Juan and his team were absolutely wonderful! They have the best prices and greatest work in the business. Our 50 year old AC unit went out and 25 year old indoor unit as well. They was quick to get started and complete the job! Very clean, while working both inside and out of our home. I felt comfortable leaving them there to work while I ran errands. Super friendly and easy to communicate with, I will definitely be referring them to anyone in need of service! Air is blowing colder than ever and we’re on week 3. Impressed to say the least. Work is warranted as well!

• a

  aseem

  1.0

  I had someone come look at why my ac wasn’t cooling. They refilled 4lb refrigerant and charged me 250$ without asking my permission to refill the refrigerant. While leaving the guy says there may be leakage in refrigerant in the evaporators coil , it would cost 400$ more for that leakage inspection. I am not sure if it makes sense to refill all that refrigerant if we r not sure about the leak. I would have appreciated a normal 79$ service charge with a detailed diagnosis report.

  ---

  Response from the owner

  I'm sorry you weren't happy with the service you received. Our tech went to your residence Friday afternoon because you claimed to have other companies go out there who could not fix the problem. Our technician discovered immediately that your downstairs unit was low on Freon and confirmed with you before refilling it- and to inform you that it means you have a leak that needs repair or you would need Freon again in the future. You confirmed that you wanted it done while repeatedly asking how much a leak check would cost. He did not have an exact price because it depends on how extensive the problem is. He estimated it would be between $200-400 and asked if you wanted him to perform a leak check while he was there. You said you would get back to us. We understand that A/C issues can be frustrating when the temperatures are as high as they've been recently, and we are glad to have gotten the initial problem fixed for you. If you do decide that you would like us to find and repair your HVAC leak please call us at 214-341-9300.

• B

  Blessed Grandpa Smith's

  5.0

  I want to personally thank Willie Curtis for turning a potential unhappy customer, that has used United Mechanical, for all of our home needs. I.E. a/c, plumbing issues, and any other home needs. My wife and I have been very trusting of this company and want to remain with this company for all our home needs. Again, I was almost ready to lose my faith and Willie saved the day. I would encourage those of you who question your home contractor give United Mechanical a shot at your needs. They are so honest, trustworthy and are there to make sure that CUSTOMER SATISFACTION IS KEY.

More reviews (2)