Unique Services – Heating, Cooling and Plumbing
St, Bradenton, FL

Unique Services – Heating, Cooling and Plumbing Reviews

4.3 stars based on 1106 reviews

Featured Comments:

• J

  James Cherry

  3.0

  The gentleman who did the work here today (8 February) was terrific. He was effective, efficient, professional and polite. He corrected some of the very poor installation and errors caused by the folks from the same company when the system was installed. The timeliness of Unique’s services has been very poor. They never show up at the times promised and have Ken multiple trips to correct and service their product. In conclusion, not thrilled about the company and their reliability but they are lucky to employ the technician that visited us today.

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  Response from the owner

  James, thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top-level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, Jim, at 941-807-6547 so that we can address this matter further.

• d

  david moulthrop

  5.0

  Overall had positive experience with Unique primarily because of their sales guy Mike and their installer Chris. These two were very professional and did respective jobs very well. Overall I experienced “Unique “ as a unique blend of vey competent and uniquely bungling. Lots is dropped balls and mistakes blended with some real competence and customer service at a very good price. If you can stomach the ride the price and the ultimate result are probably worth it.

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  Response from the owner

  David, we are thrilled to hear you had such a great experience with us and appreciate you choosing us to be the provider of choice for your service needs. Thank you for being a Unique Services – Heating, Cooling and Plumbing customer!

• C

  Center for Implants

  1.0

  Unique installed for me the lesser quality water heater tank, which I found out by chance the next day when I read through the papers attached to the tank. I signed and paid for the better one. Moreover , used a smaller size pan because that’s all they had at the time, plus some pipes were miss directed. I paid more than twice the amount than the average for a flawless job, ultimately I had them remove the tank. Customer satisfaction service were of very little help, embarrassing to denial. Staff was courteous for the most part.

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  Response from the owner

  Thank you for sharing your experience. We apologize for not meeting your expectations. With each customer, we strive to provide top-level customer service. Please allow us to attempt to make things right by reaching out to our Quality Assurance Manager, Jim, at 941-807-6547 so that we can address this matter further.

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