Plumbers

Troy Whitehead LLC
Cottonwood, Fernley, NV

3.0
(2)Check map
  • Phone:
  • +1 775-241-2945
  • Website:
  • https://troywhiteheadllc.com/
  • Address:
  • 876 Cottonwood Ln, Fernley, NV 89408
  • Hours:
  • Friday8AM–4PM
  • CLOSED
  • Reviews
  • Map

Services

    Troy Whitehead LLC Reviews

    3 stars based on 2 reviews

    Featured Comments:

    • J

      Jerry Clark

      1.0

      These people were supposed to work on my friends house. They came out and told her the frame was rusted and compromised and in need of replacement, so they couldn’t level it safely. Maggie said she would write up a report so my friend could file an insurance claim. 4 weeks later after my friend kept following up and Maggie claiming she was tied up doing taxes but was working on it, Maggie sends my friend a Denial of Service email, no report, no call back. Very dishonest. Had they just said they didn’t want to work on it, fine, but they seemingly lied all the way.


      Response from the owner

      Hello Mr. Clark, as we understand your concern we have been in direct contact with your "friend". My office and myself provided exactly what was discussed with "our client". Yes our crew went out to the site and yes there is EXTREME rusting on the frame of the home long with the piers. Yes I instructed my crew to stop as they are not able to do the service for our client as it is a safety concern for them as well as the homeowner. We have followed all regulations with this situation. We did not charge her we have not lied, and as promised in our conversation with our client a letter would be written and we did just that. There has been no dishonesty. If "OUR" client has an issue they my contact me directly. Mr. Clark you were not our client so your rant is being addressed and there has been no disservice to any one and NO MONIES charged for our crew attempting to do a service.

    • J

      Josh Carradine

      5.0

      Good people and do good work!


      Response from the owner

      Thank you Josh as we truly appreciate your feed back.

    Map & DirectionsDirections

    Current Hours
    CLOSED
    • Friday :8AM–4PM
    • Saturday :Closed
    • Sunday :Closed
    • Monday :8AM–4PM
    • Tuesday :8AM–4PM
    • Wednesday :8AM–4PM
    • Thursday :8AM–4PM

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