Plumbers

Triple T Septic Service
TX-350, Big Spring, TX

4.5

(6)Check map

Phone:
+1 432-264-8982

Website:
http://www.tripletconstructiontx.com/

Address:
2004 N, TX-350, Big Spring, TX 79720

Hours:
SundayOpen 24 hours
OPEN NOW

Reviews
Map

Triple T Septic Service Reviews

4.5 stars based on 6 reviews

Featured Comments:

B
Becca Eldredge
2.0

When we called, needing some septic work done, Mr Tatum was kind enough to try to fit us in to his schedule and said he would be there early in the day, but for 2 days he just made promises that he was coming while my husband waited. On the first day, he finally dropped off equipment at the end of the day and said he would be back the next morning. He did not show up until late afternoon the next day because he said that he had another customer with an emergency (which is understandable) but we never got a phone call to let us know. We were just stuck waiting again, all day. When he did show up, he got in the backhoe to dig down to our septic pipe and worked for a short time. My husband kept pressing him on a price for the job so finally, he called us later that evening to let us know the job would be $2,500, which was a ridiculous price for what we were asking him to do. When we questioned his pricing, he became defensive and rude. The next day, my husband let him know we just wanted to pay him for what he had completed so far and that we were done with him. He was at our place when my husband got off work to collect his money and he was combative and rude. He has great equipment and he might know what he is doing, but he has terrible customer service and ethics.
Response from the owner
Becca, thank you for your feedback. We are disappointed to read this review as it is not typical for us. Please reach out to us by phone to discuss your experience further so we can explain our side.
D
Doug Pounds
5.0

Awesome experience! I called today about having my tank pumped. They were able to squeeze me in late this afternoon even though there was no rush. Matt was friendly and professional and was glad to answer a few questions for me. No pressure to buy products or services that aren’t needed. Highly recommended!
Response from the owner
Doug, thanks for your review and recommendation! Please don't hesitate to give us a call in the future.
S
Sherri Beason
5.0

I will always use Triple T septic, very professional!
Response from the owner
Sherri, it's great knowing that you can always count on us to provide excellent service!