Trio Plumbing Co
Way, Chesterfield, MO

Trio Plumbing Co Reviews

3.7 stars based on 57 reviews

Featured Comments:

• L

  Laura Kuykendall

  5.0

  Excellent service, more than fair pricing. Shawn arrived on time. The old heater was removed and new unit installed in a timely manner. Can't say enough about the professional service performed by everyone I spoke to and dealt with. Highly recommend this company!

• A

  Angela Grupas

  1.0

  I purchased a dishwasher from Lowe’s and this company was the third-party hired to install it. They left without the washer operable. When I called and talked to Mark he was the rudest individual I ever spoke with. If you have a choice in using a plumbing company, run from this company. Because of their lack of professionalism, childlike behavior from a so-called manager, Who opted to escalate the issue rather than come to a resolution, This company deserves zero stars.

• J

  JG Notwentworth

  5.0

  Very professional and prompt customer service. Was a Lowes purchased large appliance and Lowes sent the install to Trio. The person I talked to at Trio informed me that there is a different company that takes care of installs in my area (I am about an hour and a half away from them, so makes sense). She told me that she would contact Lowes and have then fix it, she said she would contact the company who will be doing the install and let them know to call me back with an installation date. All of this happened, and the other company called me this morning. The lady who I talked to at Trio had no reason to go beyond telling me that there was a problem, but she took care of it anyways. I don't know if it took a simple email or a few calls (2 minutes or 20 minutes of her time) but she took care of it and that's better than most of my previous experiences with these type of contractors. Will recommend Trio plumbing to anyone I know that is closer to there area in the future.

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