TLC - Patriot Septic and Excavation LLC
Sundance, Billings, MT

TLC - Patriot Septic and Excavation LLC Reviews

4.9 stars based on 33 reviews

Featured Comments:

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  Colin Curry

  5.0

  I called at 7 AM about our Septic system backing up and they had a truck out by 9 AM. Jim not only pumped the septic tank but went over causes and discussed future solutions, he was knowledgeable and professional. They have definitely earned my future business.

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  Response from the owner

  Thank you for your review! It is good to know that not only did we promptly address the problem; but that more than anything else we gave you knowledge that would help you in the future maintain your system. It was a pleasure to serve you!

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  Sharon Shannon

  5.0

  Definitely satisfied and will call on TLC-Patriot for future needs. Excellent service, professionalism and an all around great company to work with. We needed an emergency repair over a three day weekend/holiday. The water line from our well to the house broke. Jim had several other issues happening at the same time and kept us updated on timeline changes. He arrived after a long day yet never rushed and took the time to be sure everything was resolved. His communications were excellent.

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  Response from the owner

  Thank you so much for your amazing review, Shannon! We were happy to help you guys, and are pleased to hear that we were able to exceed your expectations! Thank you for trusting us to provide a solution in the midst of a problem. Call us any time!

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  Court Lips

  5.0

  TLC was so great! The appointment scheduling with Andie was super easy and she returned my call immediately. She even explained the organic root-killer and what to expect. Pricing was also on-point. I was able to schedule an appointment for 2 weeks out because it was not an emergency and Bill arrived on-time, giving me a heads-up when he was on his way. I was very worried about hearing bad news about my sewer line and potential need for replacement, but he did a quick hydro-jetting and scoped it and said that everything should be just fine. He did not try to upsell or suggest replacement and he was honest and knowledgeable about what I needed to do, with a recommendation of the root-killer. Bill didn't have enough root-killer to use at the moment, but Jim (the owner) came back later that evening to use the root-killer and explained everything fully. Basically it was a wonderful experience (as wonderful as sewer treatment can be). They are completely honest, hardworking, and knowledgeable. I will for sure be using TLC for any sewer needs in the future! They are awesome! Highly recommend!!!!

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  Response from the owner

  This is an awesome review, Courtney! We sincerely appreciate your feedback and are so pleased to hear that you were happy with our services! Thank you so much for your business, and we look forward to working with you in the future!

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