Titan Plumbing and Electric
Mitchell, Tampa, FL

Titan Plumbing and Electric Reviews

4.7 stars based on 85 reviews

Featured Comments:

• M

  Ms. Gainer

  5.0

  I have not seen such quality, customer service in a LONG time! Vince is my guy from here on out. He called to let me know he was on the way but was stuck in traffic. He was courteous, respectful, professional, honest, patient, friendly, definitely trustworthy and knowledgeable. Vince took the time to explain to me in detail why caused the three issues and how to avoid them next time. Vince is the epitome of Titan Plumbing & Electric - "Honest and Trustworthy". Thank you Titan Plumbing & Electric because it was refreshing to have such an outstanding Plumber!!

• J

  Julet Barton

  1.0

  Beware! Free is Not Free! I called to get the free estimate from the postcard that I got in the mail. The hot water pressure in my kitchen was very low so I thought no harm in getting it checked out. Wrong! The plumber that came was nice enough and full of advice. He was able to isolate the problem to the faucet itself. However I never imagined he would leave me with such a mess. Yes, new problems. Not only does the faucet now leak so does under my sink. I called and spoke to someone who identified herself as the manager who told me they can’t send anyone till Tuesday. The problem is today is Friday. On top of that she became defensive and repeated several times that they didn’t charge me.

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  Response from the owner

  Julet, We came and provided the free estimate and determined that your faucet was the source of your problems. You requested that we not make the needed repairs. We can assure you that our plumber simply provided the free diagnosis and estimate and did not further aggravate the existing problem. We could have fixed the issue when we were there, but unfortunately, when you called back, our soonest appointment wasn't until Tuesday. I am glad we were able to diagnose the problem and we are here if you need further assistance. Thanks, Joe Ferrantegennaro, owner

• J

  John Dubois

  5.0

  I called Titan to help with a sewer lateral repair that needed to be done quickly. They were able to respond in a timely manner and sent out their service tech named Vince. I was very impressed with Vince's knowledge and his professional demeanor. He was able to fix the problem while keeping a very curious homeowner in-the-loop and confident with the repair. Vince turned me into a Titan fan.

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  Response from the owner

  John, thanks for your kind words. So glad you had a positive experience with Vince. Reach out if you ever need anything. -Thanks, Joe Ferrantegennaro, owner

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