The Restoration Doctors | Water Damage Clean up
83, Mcallen, TX

The Restoration Doctors | Water Damage Clean up Reviews

5 stars based on 140 reviews

Featured Comments:

• B

  Bill Garza

  5.0

  I had a great experience with Restoration Doctor to remove some mold under my kitchen sink. Isai was quick to respond to my calls/texts/emails (even 1 after midnight when we had a power out and i was worried it would affect the mold treatment process!). He was very flexible in scheduling. Abraham did the initial inspection, he wore a mask and was extremely friendly and professional. Alan was the actual tech who came out to my house to do the work. He was fast, friendly, professional, took good care of all my appliances and cabinets, and clearly explained to me the steps he was taking. Everyone was friendly, quick to reply to my questions, and very careful to wear masks. To even find a service that would come to my home to help me during this pandemic insanity was a huge relief. I'm so thankful I found RD and I highly recommend them.

• J

  Jon Giménez

  5.0

  I called Steve for a free quote on Sunday for a crawl space waste pipe burst. Isai Rodriguez showed up on Monday and inspected the site and give quote for the service at $600 lower cost compared to the other 3 services that i called for quote. So I set appointment to proceed with the job order. Jesse and Abraham came and did a fantastic job of removing the black water as well as the contaminated dirt. It takes 3 days longer than estimated to dry the area, but overall I am happy with the fantastic job the RD team has done. This business is family own and operated and I highly recommend it.

• F

  Francisco Carpintero Charpentier

  5.0

  Professionalism is a key component in this business. I had a small flood situation in my crawl space when the drain from my kitchen sink decided to give way to corrosion. Before my plumber could come in to fix, he needed the place to be sanitized and dried so I called RD and another service. Isai knew he was in a competitive bid situation prior to having his worker arrive for the estimate. Though RD didn't win the bid, the estimate and process were provided in detail, costs were completely open and transparent. Furthermore, RD prioritized my call and came out right away to perform the inspection and estimate. To be clear, their pricing is fair and was close to the winning bid. Judging by their other reviews, I am sure they do quality work. Thanks again for the professionalism here

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