The Plumber & McWilliams & Son Heating and Air Conditioning
Abbey, Livingston, TX

The Plumber & McWilliams & Son Heating and Air Conditioning Reviews

4.4 stars based on 48 reviews

Featured Comments:

• L

  Larry Craft

  5.0

  Had multiple repeated call backs. Obvious mistakes installing tankless water heater. Helpers very helpful but need better supervision and training !!! since corrections have been made and what a difference this has made in their service. After multiple call backs, they made all of the the corrections at no further charges!! Made it right like it should be!!! Can understand with finding dependable, reliable, workers that can deliver the expected high quality installation and service. Jerry was instrumental in GETTING IT DONE, RIGHT!!!! NOW SATISFIED WITH THEIR THEIR WORK, and would recommend them as a reliable & dependable Plumbing company breaking into a new market. Wish them the best in their quest to break into this new market in Onalaska!!!!

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  Response from the owner

  Thank you again for leaving such an excellent review. We really appreciate the feedback and your business. It only makes us better! Happy to have you as our customer!

• j

  john weeks

  5.0

  .....Update,they did reach out, make it right and refunded my service call fee....Didn't test the elements on my water heater to know which one was bad just wanted to replace both elements and thermostat for $500! I can buy a whole water heater cheaper than that, told the tech no thanks they left then came back to charge me the $135 fee for coming out! Only reason for 2 star was the tech was nice....would not recommend.

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  Response from the owner

  Dear John thank you for your updated feedback. We appreciate you, and we are glad we could make things right for you.

• S

  Sondra Sterling

  5.0

  The Plumber guys came out, ascertained what they needed and got tight to work. Within an hour our new tankless water heater was installed and ready to go ! We highly recommend this firm!!

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  Response from the owner

  Thank you for the excellent feedback Sondra, we appreciate your business.

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