The Pink Plumber
Mathews, Smyrna, GA

The Pink Plumber Reviews

4.3 stars based on 2065 reviews

Featured Comments:

• J

  Jane Yakots

  4.0

  Our service technician was outstanding. Not only was he professional, and customer service oriented, he was punctual. The pink plumber coordinator was excellent in keeping me informed when our technician would arrive and in todays’s busy world that is extremely helpful. I have no hesitation in recommending The Pink Plumber, nor will I hesitate in calling them again.

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  Response from the owner

  Jane Yakots, we appreciate your business and look forward to our continued relationship!

• L

  Lucky One

  1.0

  Do not call the Pink Plumber to have your Septic tank pumped. It will never be $149 to pump a 1000 gallon tank because it will be full and then $310. Even though they charge $249 to pump a 1500 gallon tank with the same coupon. They will rip you off. They claim that there is an additional charge to pump both sides of a 1000 gallon tank and will still leave too much sludge. Not trusting what they did I called another service (who I will use in the future) who told me to pump out a septic tank properly a pro opens both sides and pumps the water and sludge then pressure washes the tank to break the rest of the sludge up to remove. Ripping customers off seems like is normal operating procedure for them now. I used them five years ago and they were good. They have been bought out by larger company now and it appears ripping folks of is what they do best. I'll never deal with them again!

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  Response from the owner

  Lucky One, we sincerely apologize if you feel that we have not provided the best service possible. Please contact us at [email protected] with the full name on the account, your address, and a phone number where we can reach you. We would like to work with you to resolve any issues.

• R

  R

  2.0

  Pink plumber came to my house for septic back up. As they were digging the bust my underground sprinklers. They told me they will fix it. So I took there word. They fixed my septic and gave advice about it. The tech was professional and good! They left thought everything was fixed but that was a Big No! Underground sprinklers pipe was still busted. I called to see if they will come back and fix it 5 times since January no call back! So I guess I'm on my own. I give them a 2 star! Because I had other septic company come and pump my septic but never bust my pipes. Matter a fact they always ask me where my underground sprinklers are.

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  Response from the owner

  Hello R, Thank you for bringing this to our attention. We’re normally known for our friendly and professional staff and we regret this was not your experience. We strive to give the best customer service experience possible and would like to have a second chance to do so. Please contact us at [email protected] with your full name on the account, address and phone number and we will follow up with you.

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