The Cherokee Group, LLC
Meadows, Sevierville, TN

The Cherokee Group, LLC Reviews

4.2 stars based on 30 reviews

Featured Comments:

• J

  James Bonny

  5.0

  I used Cherokee Group extensively last year when I was developing a rental property in Pigeon Forge. I was very happy with their services they provided from start to finish. Ben oversaw the installation of power at my site and was great to work with. He even went the extra mile delivering a generator at the site after hours to help out in a pinch. I worked with Alan to connect the septic line at the property, and Charles has serviced the plumbing at my rental cabin in Sevierville on various occasions. I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.

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  Response from the owner

  Thank you for the review, James! We appreciate your feedback and your continued business.

• P

  Pam Stineman

  1.0

  A plumbing tech came out to look at a tankless water heater and called me that afternoon to say it needed replaced. I said ok, I need a quote. Explained this is a rental property and quickness was important. No one ever called me. I had to call back in and spoke to a manager I think, he said he wasn't aware of the situation and didn't know who came out but would look into it. He never called back either! Today I received an bill for their service. No one discussed their rate...and my fault..I never asked.

• K

  Kent Yarnall

  5.0

  I have had to use the plumbing staff an emergency situation more than once. They have always been prompt and very helpful. Each time they have got us up and going and have found ways to help us in ways of convenience and money. Very appreciative of their help!

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  Response from the owner

  Thank you for the review.

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