The Bosworth Company - Electrical Services, Reverse Osmosis, Water Softening
42nd, Odessa, TX

The Bosworth Company - Electrical Services, Reverse Osmosis, Water Softening Reviews

3.7 stars based on 15 reviews

Featured Comments:

• F

  Front Desk Notifications

  2.0

  several weeks ago I called Bosworth because my air conditioner was not working the tech came out fairly fast when he knocked on the door i asked him to come in and apologized for my messy house as i was sick. the tech said he would check the unit shut the door walked back to his truck and left leaving me waiting for that cool air but he left never said a word leaving me sick [stomach flu ]in a 109 degree house didn't know he had left until an hour later. Bosworth required me to pay the service fee of $195.00 for their tech to stand on my porch for 3 min . They came again about a week later i paid the $195.00 no problem but air conditioner still putting out warm air i always had nothing but good ratings for this company but won't use them again!

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  Response from the owner

  Hello, we appreciate you letting us know about your experience. We would like to help you with this issue. Please feel free to contact me, my name is Ira s, you can reach me at 432-366-2401. I am here to help you solve this. Thank you for your time and I look forward to speaking with you. Please remember we have a 30 day guaranteed on all our services - thank you!!

• G

  Gamy Rodriguez

  1.0

  Save yourself money and do not call these guys. I made the mistake and called Bosworth on 7/10 to check out my AC unit as it was not cool. Service guy shows makes his diagnosis of my unit and 10 min or less tells me that "coils were plugged". Gave me a couple of quotes. One to replace coil $3500 plus freo. Told me that coil could possibily be replaced if they could locate one but that chances were slim due to age of AC unit. PS we had this unit installed new less than 10 yrs ago. The other option was to replace the complete unit approx $8000 plus labor and freon. Once he told me that my AC unit was old I got the feeling that the service tech was trying to rob me and just make a sale so I thanked him and told him I was take it into consideration. He charged me $135 to tell me a bunch of nonsense. I immediately called a team of two guys that had done work for me at one of my rental homes in the passed. A couple of hrs later they show up and are able to correctly diagnose the issue (low in freon). Charged my unit and the issue was resolved. AC has been working without any issues for 3 days cooling off my home and saved me thousands of $$$... Save yourself $$$...

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  Response from the owner

  Hi Gamy, our team would like to help you with this issue. May I please have your address where the service call was performed? You can contact me at 432-683-5233 my name is Charlie Witte and I will be glad to check into this service call. I will patiently wait for your phone call before 5PM today or you can call me tomorrow morning after 8AM. Thank you for your time!

• J

  James Russell

  5.0

  I could write a thousand words here and I still wouldn’t be able to adequately express how amazing these guys are. I have been trying to get my evaporator core replaced for over a month now. After being mistreated and taken advantage of by multiple companies in the area, Bosworth/City Plumbing showed me that there are still good, honest, hardworking people here. Ira came to my home on July 9th. He was here on time, and had diagnosed my system, got me an estimated price, and an appointment for the following day all within a surprisingly short amount of time. The following day, a technician named Bobby showed up at my home to make the repairs. Very professional, courteous, and experienced. He did everything that needed to be done very efficiently and for the agreed upon price....no surprises, no extra cost, and it was also the lowest estimate I got by far. When he left my home, he cleaned up after himself so well I couldn’t even tell he had been here. I really wish I had called these guys first, it would have saved me a lot of time and money. I will never use anyone else again, and I HIGHLY recommend them to anyone that needs plumbing or a/c work. To Ruben, Ira, and Bobby.......I really cant thank you enough guys, your honesty and hard work was very appreciated, and I will not forget it

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  Response from the owner

  Hi James, we can't tell you how awesome you made us feel, thank you! Your 5 Star review has made a great impact on our team. This will not only help us provide better service to you, our customer, but also make sure that this never happens again. We want to thank you for giving us the opportunity to serve you and your wife's home. We are honored to know that our team did a job well done with respect, care, and cleanliness. Again, thank you for choosing The Bosworth Company, you are Worth the Call. ALWAYS.

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