TC1 Well & Water Specialists
Shellie, La Pine, OR

TC1 Well & Water Specialists Reviews

3.6 stars based on 17 reviews

Featured Comments:

• M

  Mike Armstrong

  1.0

  * Sam Olsen and his son put in a well for me in the Fall of 2016. * I was not given any options for the install or components (cost to quality). * Sam used the least expensive components and did what was easiest for him with regard to my install - all while charging me $5726. * The pressure tank failed after just over 3 years. * When I called TC1, Sam's wife Kimberly told me that the warranty was 3 years. * Kimberly said they were very busy and they would put me on the books for 2 weeks out if I wanted (even though I was without water). * I asked if they would recommend anyone - Kimberly said they don't do referrals!. * TC1 treated me very poorly and acted as if we had never done business at all. * I ended up getting professional consultation elsewhere to dig up and replace the tank, and build a well house myself. * Sam's install only lasted a bit over 3 years and they didn't have any interest in assisting me with my critical scenario. ** I WOULD NOT do business with TC1 under ANY circumstances - Once they have your $$$ they are gone and will not provide "ANY" support without additional $$$. ***ZERO customer loyalty and their customer service is disgustingly Poor!

• S

  Steve Bera

  5.0

  Had an issue with my well that was installed by TCI. Failed on a Friday night. Call Kimberly at TCI and they were out the next day. Sam checked things out, diagnosed it in a few minutes. Faulty pressure switch. They changed it out and we’re done in less than a half hour. No charge. This company stands behind their work and work ethic. Highly recommend family run business. Thanks Sam and Kimberly.

• D

  Dwight Panton

  5.0

  TC1 has drilled multiple wells for me and my business over the past 20 plus years. Sam's vast knowledge of wells and water conditions in our area is 2nd to none. He is one of the hardest work guys in the business. I have never once had scheduling or professionalism issues. However, if you call them on Monday expecting them to be there Tuesday, don't wast your time. Sam is not sitting on his couch waiting for you to call. Like everyone good in the trades, they are very busy right now. If you want the best, hire TC1. If you want to roll the dice then just pick anyone out of the yellow book.

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