Summers Plumbing Heating & Cooling
3rd, Peru, IN
- Phone:
- +1 765-473-5435
- Website:
- https://www.summersphc.com/peru/?utm_source=GMB&utm_medium=organic&utm_campaign=Peru
- Address:
- 82 E 3rd St, Peru, IN 46970
- Hours:
- Saturday7:30AM–4PM
- CLOSED
- Reviews
- Map
Summers Plumbing Heating & Cooling Reviews
4.8 stars based on 200 reviews
Featured Comments:
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Sarah McManus
1.0
While everyone was very nice I feel like I was talked into a duct cleaning I didn't need. I bought my house a year ago and didn't mind having it done if it actually needed it. Once here I was told certain areas upstairs were like brand new and didn't need to be cleaned. So they skipped it. Completely opposite of what the guy who talked me into getting it in the first place said. Considering I paid over $1000 I was confused. While the manager tried to come back and make it right and finish what they skipped at this point I don't want them back in my house. You try to trust companies are doing right but I definitely feel taken advantage of at this point.
Response from the owner
Thanks for reaching out to us, Sarah. I do apologize for the experience and I completely understand your concerns. A supervisor will be reaching out to you again very soon.
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Brian Bundy
5.0
Izzy is the man. Super professional and friendly. Had the issue handled in 2 minutes. We purchased a service plan from Summers as well because it’s a great value on top of being a great business to deal with. Everyone we spoke with was very friendly and professional. HIGHLY RECOMMEND Summers.
Response from the owner
Thank you so much for the wonderful feed back. We are so pleased to hear that you were satisfied with your service. Have a wonderful day!
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William Smith
1.0
I’ll give a star for availability timeliness and a nice kid who came out. Unfortunately he didn’t seem to try very hard to clear the drain I had an issue with. Shy of locating the exact blockage he very lightly ran their medium machine and put more work into trying to up sale me on a collapsed pipe which I knew was not the issue at all. Once he departed I literally cleared the blockage myself with a garden hose within 15 minutes. I feel as if I paid 150 for him to show me the blockage on camera so I could fix it.
Response from the owner
Thank you for sending your concerns in, Will. I will get this over to the supervisor for review.
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