Sullivan Heating & Cooling
Walden, Depew, NY

Sullivan Heating & Cooling Reviews

4.8 stars based on 93 reviews

Featured Comments:

• J

  Julianna Hernandez

  5.0

  Jerry and Christine were absolutely wonderful to deal with. I got my furnace tuned and up and Jerry went above and beyond to answer all my questions and ensure I understood how to manage my heating problems. Christine was very communicative and quickly responded to my calls and questions. Highly recommend them!!

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  Response from the owner

  Thank you for the positive feedback and for trusting us with your home comfort needs. We appreciate you!

• T

  Theresa Roma

  5.0

  We have an old home and a boiler system. Too many windows for mistubishi A/C units. We were starting to think AC was never going to be an option for us. Sullivan offered a high velocity tube like AC system. One unit in our attic to cool the 2nd and 3rd floor, another in the basement for our first floor. They installed it over time and were done before the summer heat commenced. The workers were great...we loved Maria. She was so considerate, showed us the work done each day, and my youngest daughter (4) even loved following her around. Highly recommend!! Great service, products, and labor.

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  Response from the owner

  Thank you so much for the positive feedback and trusting us with your home comfort needs Theresa!

• M

  Mark Pazder

  5.0

  Sullivan installed an A/C system at our home on Aug. 19th. I had Sullivan and two other local companies propose the job in late July. At that time, Jerry explained what systems would work best in our house, and quoted three options. Over the next couple of weeks, he very patiently answered my (many) questions as I was trying to decide who to give the job to. In the end, two considerations led me to choose Sullivan: their price was significantly lower than the competitors, and their responsiveness in addressing my questions. They came through on the date they promised for the installation. They texted me before the crew was to arrive, including a photo and short bio of the lead technician, Maria. Maria and her crew did a great job, arriving around 9:30 AM and wrapping up around 3:30 in the afternoon. The owner and Jerry even stopped by during the day to make sure we were happy with how it was coming along. Maria walked us through all aspects of the installation (again patiently answering all our questions), and showed us how the system worked with our thermostat. They left the work area cleaner than it was before! We love the performance of the Trane system! Definitely would highly recommend Sullivan!

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  Response from the owner

  Thank you so much for the positive feedback Mark! We are glad you were happy with the whole job from start to finish. Thank you for choosing us for your home comfort needs.

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