Steve Silva Plumbing Inc
Enterprise, Napa, CA

Steve Silva Plumbing Inc Reviews

3.8 stars based on 10 reviews

Featured Comments:

• I

  Inna Cherneykina

  1.0

  I would give a negative score if I could- this company advertise itself as 24/7 help, so we called on Sunday when our sink pipe burst and forced us to shut down water for the entire house. The person on the line said he is not sure what problem is and if he has any parts to fix it (we sent multiple images of the leaking pipe) but he would be happy to change us 500$ just to drive by and check what is going on. What a service!

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  Response from the owner

  Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

• m

  monty sander

  1.0

  The worst. I outfitted 3 bathrooms - 2 showers, 1 show/tub combo, 4 lavs - from them. Called when I needed a replacement cartridge for a leaking faucet and was advised they no longer carry the brand. I had to contact the manufacturer in Germany to get the cartridge. Then the diverter on the shower/handheld broke - again, they no longer carry the brand. After receiving not so much as a reply to my message for several months, I finally was able to connect with someone who was "researching" the possibility of getting a replacement that would work. I advised I'd be willing to replace the entire valve in order to not have a hole in the wall of my shower. It's now been 8 months and I can't even get a return phone call. Bottom line, great on sales, the worst on service.

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  Response from the owner

  Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

• s

  shweet Sdoow

  5.0

  Called on a Saturday, came out in less than an hour and was able to fix my problem in about an hour. I had another plumber come out beforehand and he couldn't fix the issue. Steve Silva plumbing was friendly, knowledgable, and professional. They will get all my business in the future.

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