Steve Green Heating
3rd, Rochester, MN

Steve Green Heating Reviews

3.4 stars based on 5 reviews

Featured Comments:

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  Suzanne Sedlmajer

  1.0

  We had our furnace serviced 11/2019. Received a bill finally 4/2020. Our furnace is only 3 years old, and the tech informed us that it could be warranty work. The tech was pleasant and worked quickly - was in and out of our house within 15 minutes. He also gave us an estimate of $50-60. Imagine my surprise when a bill arrived for $120. I called and spoke with Steve, who informed me that drive time to & from is considered labor. And their hourly labor rate is $100-120. We were charged the higher end for some minor cleaning. Not even replacing parts. In Steve’s own words, “your heater seems to be working fine now. This price seems fair.” It would be if he had charged accurately for the technician working instead of driving or sitting in the driveway. Beware of price gouging.

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  Teala Belanger

  3.0

  Daniel was quick to come look at my problem. My A/C just wasnt doing anything. He decided it was out of his area of knowhow so, another tech arrived later that day. He attempted to work on it for 2hrs and nothing. He returned the next day, charging me again, the extra initial hour of start up. After a couple hours the tech found it was a defective contactor. I am grateful, the A/C works great and everyone was very kind, but I do not think this was a $500 job. My bill didnt come after a couple weeks of waiting. I had to call several times to try and find out what I owed and tried to explain I wanted to pay cash. When I finally got the balance told to me, I went straight down to the office to pay, in cash. I barely got 2 words out and Steve rudely picked up a phone call while I was in mid sentence. I just left the money on the counter in a labeled envelope with a note. The office of this company needs help like yesterday. I could hear the other man on the phone and he had been waiting 3 weeks for a bill.

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  Lisa Lucier

  5.0

  Did HVAC service for us. In addition to performing the service, they had a very honest and practical approach in advising us on our 1990s mechanicals and their current status and efficiency rating. Advised not replacing, as we were looking to move to another home in the not-distant future. Not a salesy approach, but a wise coach approach, which we appreciated.