Standard Plumbing Supply
Oregon, Ontario, OR

Standard Plumbing Supply Reviews

4.7 stars based on 18 reviews

Featured Comments:

• R

  Richard Scherer

  1.0

  These guys weren't very helpful. When I asked them if they could get a sink support and a deck plate for my sink and faucet they said that they didn't make them or couldn't get them, didn't even look. Went to Ferguson, Sue was able to find everything I was looking for, just took a couple of minutes on her computer. I guess standard employees are there for a paycheck not do a little work on the computer for a customer. Won't go there ever again and wouldn't suggest anyone else does unless you are buying something they have sitting on the showroom floor.

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  Response from the owner

  Richard, very sorry for the late reply. Please accept our sincerest apology for the lack of service you received on your recent visit to our store. We can truly say that your experience is not what we strive for and appreciate you sharing your feedback with us. It assist us for training purposes. Customer service is a very important part of our business and we do hope you come back to try us again. We would love a new opportunity to serve you. If there is anymore that you would like to share with us, please feel free to email [email protected].

• J

  Janet Koda

  5.0

  They looked at my photo and listened to my problem. They showed me on a floor model all the parts and how they were assembled and disassembled. I bought the correct parts that I needed. My problem was fixed in a few minutes. I’m grateful and appreciate their knowledge and time. Next time, I’m going there first.

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  Response from the owner

  Janet, thank you for taking a moment out of your day to share your recent experience with Standard Plumbing in Ontario. It is great to hear that our staff could assist you with what you truly needed and got you on your way. We appreciate you and look forward to welcoming you back in soon.

• L

  Lee Lbs

  5.0

  I called on a Saturday morning when all of the other guys were closed (except the big box store) and John was happy to help, and had the toilet I wanted in stock for a good price. Before I had fully backed up to the store and parked, John had brought everything out the door and loaded it all in my SUV. Wow! That's customer service! Then, as I was paying for the toilet, he offered my son some candy (as he asked me first). I will check these guys out first for whatever I need in the future.

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