Spenard Builders Supply
Field, Fairbanks, AK

Spenard Builders Supply Reviews

3.9 stars based on 40 reviews

Featured Comments:

• F

  Fronty Parker

  4.0

  Spenard builders have good consultant people. We had them help design our replacement deck with TREX and was very satisfied. It would be to their benefit to streamline the pickup department.

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  Response from the owner

  Hi Fronty, Thank you for taking the time to review us and the additional feedback. Enjoy your new deck! - Team SBS

• C

  Colin Craven

  2.0

  I would prefer to shop here than the box stores, but every trip to SBS reminds me why it’s not worth worrying about. The newest experience: stopped by for a few supplies today. Almost every customer is masked, but no employees. You would think that would provide a strong enough message to get with the times, never mind what should be simple common courtesy (customer service?). The longer term experiences: some really good employees that are knowledgeable and helpful, but also some of the worst experiences I’ve had in town. Like, ordering fiberglass entry doors, getting metal ones instead. Call to inquire, get explanation of why I don’t need fiberglass doors. No apology. Hmmm, I guess the customer is always wrong.

• D

  Doug Dagostino

  1.0

  In 2018 we spent 6 or 7K on windows here at Spenards. Got the Alpine windows, salesman raved about how great they are. So we bought them and installed them in our home. Then the winter comes and the windows start to warp. Measured about a 1/4 inch from the Frame to the glass. Went in and talked the the salesman filed a claim it’s been three years now and the windows haven’t been repaired. I have been in to the store multiple times over the last 3 years with the same song and dance. They did come out and apply a thin bead of silicone sealant( it was supposed to stop the problem) what a friggen joke!!! I told them it would not work, it didn’t!!!’ Do yourself a favor and go somewhere else to buy your windows. The warranty company that they use told us that the windows are JUNK and I have to agree!!! Spenards was unhappy to hear that their warranty company told us information. So run as far as you can from this company there product is junk and the customer service is the worst I’ve ever delt with

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