South County Plumbing
Llagas, San Martin, CA

South County Plumbing Reviews

2.1 stars based on 11 reviews

Featured Comments:

• V

  Vaibhav Bhosale

  5.0

  I used their service when referred by Fidelity Home Warrant. Kevin was very prompt on giving call at 8 am and letting me know when his technician (Joe) will be coming in. Joe knows his job well and he identified water line leakage issue in less than a minute , replaced the line and done with job in 15 minutes. Very clean and professional. He didn't stop there, but speculated if it has to do with water pressure as these issues are not common. He went and checked water pressure and found PVR has an issue and it is no more regulating water pressure. He and Kevin co-ordinated with warranty company and got approval for PVR replacement, got part from their inventory store and replaced it. Joe found issue with cartridge too caused by high water pressure. Kevin jumped in and got those cartridge in no time and replaced them. Both Joe and Kevin went above and beyond and helped us resolve the problem in no time. I really appreciate your efforts guy. I know whom to call for my plumbing needs going forward! Thanks.

• A

  Andre Kumar

  1.0

  If you are assigned to them for your home warranty, ask to be assigned to someone else! We have been assigned this company twice for issues related to our home warranty. On both occasions, we were left in the dark on when they would be coming. One of the calls was an emergency (our water heater burst and was leaking all over the house), and it took them >24 hours to send someone over despite our request that this be a rush. We had to call their office to ask when we could get an updated arrival time, but they would never answer the phone. If I was the owner reading these reviews, I would be horrified at what my customers are writing about this company.

• G

  Grace Santos

  1.0

  OMG, I dreaded calling this plumber assigned to us by Home Protection Insurance for repair of our tub since I read so many negative reviews. I called for 3 days with no response. They don't even have a business-like greeting on their telephone, actually, no greeting. They don't even have a business location, only their house. Well, the insurance company will have to reassign us again. This is the second plumber who flakes out, the other one from Santa Cruz stood us up for an appointment then hung up on me when I called again. No wonder contractors have such a negative reputation, with dummies like these!

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