Snellville Heating, Air and Plumbing
Farm, Monroe, GA

Snellville Heating, Air and Plumbing Reviews

4.4 stars based on 76 reviews

Featured Comments:

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  Daniel Dorris

  5.0

  I called late yesterday afternoon and scheduled an appointment for HVAC repair today. Ethan, the technician, arrived on time and was incredibly friendly, knowledgeable, and efficient. He was in and out in less than 45 minutes. I know for a fact that my previous HVAC guy would have taken 2-3 hours on the same job. The pricing was very reasonable, and there was never any attempt to upsell me on anything. My unit is quite old, and I know it will need to be replaced within a year or so. Snellville Heating and Air will be my first call!

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  Response from the owner

  Thank you for your 5-star review, Daniel! We are thrilled to hear that Ethan provided professional service. This is just what we like to hear about our technicians and your experience. We appreciate your business with Snellville Heating, Air and Plumbing!

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  Deanna Lott

  2.0

  I had 2 different technicians come out to my house to install a new shower valve, faucet and shower head. It took 2 days for this to be installed . My home was left filthy , there were hand prints on my wall's, scuff marks on my floors and dirt everywhere. When the installer was done he told us that a couple of the pieces were missing from our box, so I had to have another tech come out. He ended up having to order the part, job is still not finished . I will never use Snellville heating air and plumbing for my plumbing needs again. Very disappointed in the quality of the job! I was also way over charged for a shower faucets install.

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  Response from the owner

  Deanna, Thank you for giving us the opportunity to resolve your concerns. We are sorry for the frustration this experience initially caused. We hope the have earned your trust back and get the chance to service your home comfort needs in the future. Please reach out with any additional questions or concerns. Sincere regards, Snellville Heating, Air and Plumbing

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  Chad Johnson

  5.0

  Called David on a Saturday because my water heater was leaking. He reached out to his on call tech and I quickly received a call from Lance who showed up within 2 hrs and replaced my water heater. Can’t thank you guys enough

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  Response from the owner

  We're happy to be of service, Chad! Thank you for contacting us. We appreciate your gratitude for our timeliness and efficiency in the replacement of your water heater. Please reach out if you have any follow-up questions. - Snellville Heating, Air and Plumbing

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