Smith & Sons Heating & Cooling, LLC
Poplar, Elizabethtown, NC

Smith & Sons Heating & Cooling, LLC Reviews

4.6 stars based on 20 reviews

Featured Comments:

• m

  me

  5.0

  Wonderful Company!!!! Very friendly and knowledgeable. Highly recommend them!!! Very prompt on service calls etc.

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  Response from the owner

  Thank you very much! We appreciate your business and your feedback.

• J

  Jennifer Ohlsson

  1.0

  Before buying our home, we requested an hvac inspection. Apparently the previous owners only asked them to ' check to be sure it's running properly'. The receipt stated they did a complete inspection of the unit and ductwork... what they were SUPPOSED TO DO. They didn't and told us it was the owner's fault. If the receipt had stated that they had ' observed that the unit was working upon cursory glance and didn't forsee any issues' we would have alerted the previous owners to get an inspection done and there had been a miscommunication. Please make sure services mentioned on your invoice have ACTUALLY been performed. We had someone out for an hour and he found a laundry list of mismatched and taped together essential parts. Items that should have been flagged on an actual inspection.

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  Response from the owner

  Ms. Ohlsson. We did inspect the 25 year old unit before you purchased the house at our customer’s request. At the time of our inspection before your purchase the unit was working properly and did not need any repairs. To our knowledge it continued working properly when you purchased the house. We did not install the 25 year old unit. We did not do any work for you. This google review is unjustified.

• J

  Jimmy Murray

  5.0

  Cape Fear heating and air conditioning has done work for me for the past 4 to 5 years. Good people to work with.

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  Response from the owner

  Thank you for your review and for your continued business!

More reviews (5)