Smiley Tile Carpet One Floor & Home
Barterbrook, Staunton, VA

Smiley Tile Carpet One Floor & Home Reviews

3.6 stars based on 16 reviews

Featured Comments:

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  Sandy Eutsler

  5.0

  A wonderful family owned business with a lot of choices to pick from. Excellent customer service to care for all your flooring needs.

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  Cory Garner

  1.0

  They have not updated their policies for estimates for Covid-19 and was told over the phone it’s been that way for 40 years and they weren’t going to change. Just wanted a rough estimate and could tell them all the sub flooring questions, exact tile I wanted, as well as exact dimensions. They would even talk without coming to my home about pricing. They could have tile me $7-$15/ sqft and I would of been happy.

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  Response from the owner

  Sorry for your experience. There must have been a misunderstanding. We try to accommodate each customer in a way that is helpful and courteous. We do offer free in home estimates but certainly would be willing to give a guesstimate. We are somewhat reluctant to give many details without actually seeing things, but would be willing to give a very rough guesstimate range. Please let us know if there is any thing you need in the future. Charles Smiley

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  C C

  5.0

  I chose a shade of off-white carpet, but when it was installed - I had mistakenly chosen a shade that was WAY too white. With the Lee guarantee, Smiley Carpet replaced my carpet with another color - at no charge – living room, dining room and stairs - incredible! My steps were a very difficult installation; Smiley did a beautiful, professional job. I am very pleased.

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