SKY Restoration DKI
Vincent, Smiths Grove, KY

SKY Restoration DKI Reviews

4.4 stars based on 13 reviews

Featured Comments:

• J

  Judith Walden

  1.0

  Please read below before you hire them. I have had some water damage to my kitchen. I had hired Sky restoration DKI of Smith Grove to come in and complete the Mitigation project on March 4. I was told by the mitigation team it would be complete in a couple of weeks to do the other repairs They came in and brought machine to dry out the area. I was told the would be back in a few days to schedule a repairs team to come fix my kitchen back to normal. Michael Witcher reconstruction manager of SKY restoration showed up on March 10. Sent in new repair numbers to Farm Bureau. He said he would be in contact when my adjuster (Jeremy) approved the cost. I have not heard from him since he left. I have called for the past 2 and 1/2 weeks. Each time I’m told he’s in a meeting. Michael was supposed to return my call. Each time no call return. Lisa and Kathy from SKY team tell me 2 to 4 weeks out for repairs. Now I called this morning and was told by an office worker that I am not listed for any repairs. I’m only listed for mitigation. I was then transferred to Kathy and told me end of April. No date was given. She just kept repeating the same thing 4 weeks out, end of April. I explain this was told to me 3/weeks ago. Needless to say, SKI Restoration DKI team team tells nothing but lies. to beat it all. I have gotten two nails in my tires, and they tore up my door that I had just gotten put on two weeks before. SKI sent me a bill for over 3K just for mitigation. I still have rotting flooring in my house and wholes in my floor since March 4.

  ---

  Response from the owner

  Judith, we apologize for us not being able to come to a conclusion to finish your project. We wish you the best in the future. - Team SKY Restoration DKI

• T

  Tammy Bell

  1.0

  These people take advantage of the elderly, they had my father sign papers approving work and he has dementia. Tried to charge 1900 extra dollars for a 5×6 section of ceiling and all they had to do was throw it away and put 2 fans on it for 1 day! Never will we recommend these people.

  ---

  Response from the owner

  We are sorry to hear of this incident Tammy. It is never our intention to take advantage of anyone under any circumstance. Please call our office at 270-253-4354 between the hours of 8 and 4:30 M-F and ask for Travis so we can get this resolved.

• S

  Sarah Jones

  5.0

  Thank you so much, Travis and team with Sky Restoration DKI. We were recently affected by the winter storm in Texas and experienced major flooding to our apartment community. Travis was quick to arrive on-site, extremely knowledgeable, and walked me through the process one step at a time. These guys rocked it and took great care of our residents and office staff in a quick, respectable, and positive manner. The amount of communication and customer service delivered was impeccable and cannot thank you guys enough. I highly recommend Travis & Sky Restoration DKI with any project, big or small. They will take excellent care of you each step of the way. THANK YOU!

  ---

  Response from the owner

  Thank you Sarah for the kind words. It was great to work with you also! If you need anything feel free to contact us.

More reviews (2)