SJ Plumbing
Hoover, Garden Grove, CA

SJ Plumbing Reviews

4.8 stars based on 16 reviews

Featured Comments:

• A

  Ashley Stott

  1.0

  I called SJ plumbing on Thursday around noon. I explained everything that was going on in less than a minute and a half. I asked is this something he can help me with? The person that answered the phone said you know I am holding something really heavy can I call you back in 10 minutes? I said sure. Do you have my number? he said yes of course. I never heard from him again. First off you shouldn't answer the phone if you're holding something heavy and can't help (even though you did long enough to hear my entire problem), second if you can't help with a job after I explain it to you just say no I can't help so I can move onto the next plumber, I waited a little over an hour for a return call. Then I called another company who came out same day. Not a great sign if you can't even return a call.

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  Response from the owner

  Ashley, I remember our conversation last Thursday. Apologize, not returning your phone call, after my task was completed. It was an honest mistake for being absent minded since I was loading some trash bags in my truck, and also closing out a job. I'm remorseful for your , experience with my customer service. Is there any way I can make it up to you. Please let me know. will provide 15% discount for your plumbing service in the future, if you wish to call back, and will ensure next time you will not have the same experience. Have a great day Ashley.

• L

  Laurie Andres-McCabe

  5.0

  Tim and Ernesto far exceeded my expectations when adding a valve and reconfiguring the gas line for our wall oven and cooktop. It was clear Tim takes pride in doing a job well--not just settling with the minimum. From my first phone call to SJ Plumbers to the completion of the job, I felt that their goal was to do a great job at a fair price, and to be professional, friendly, and informative ... which is exactly what they did. Thank you! Highly recommend!

• J

  John Singrin

  5.0

  A pipe burst at my house and sj plumbing came by quickly to stop the water damage. Found the leak quickly and took care of business. Very good. Also ended up changing out the water heater. Great service. No hassle and experienced.

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